Program Manager, CyberMarket & GovSpend - Remote

The Program Manager of CyberMarket and GovSpend is part of the Sales and Business Services department, which resides on the Technology Partnerships team and reports to the Director of Technology Partnerships. As our Program Manager, CyberMarket and GovSpend, you will support daily CyberMarket operations, program launch activities, vendor lifecycle workflows, and stakeholder communications. This role is responsible for assisting with vetting, onboarding, process tracking, inquiry routing, data accuracy, and program enhancement efforts. You will be accountable for the overall development, growth, and revenue performance of the CyberMarket program and will own all program operations, partner engagement strategy, and revenue-aligned reporting. This role is also responsible for full ownership of the GovSpend program, including partner coordination, opportunity review, data accuracy, communication workflows and ensuring GovSpend contributes meaningfully to CIS bookings and vendor ecosystem health. Additionally, you will support request for proposal (RFP) capture activities including opportunity identification, requirements review, internal coordination, proposal document preparation, and tracking.This role plays a key part in executing the launch of the redesigned CyberMarket program and ensures ongoing quality and effectiveness of vendor support, internal processes, stakeholder interaction, and program performance management.What You'll DoContribute to building and launching the redesigned CyberMarket program, including developing and refining documentation, workflows, and communication materialsTrack launch milestones, risks, and cross‑team deliverables while coordinating with internal teams to maintain schedule alignmentSupport vendor vetting, onboarding, documentation accuracy, warm lead management, and ongoing vendor engagementServe as a first‑line contact for CyberMarket inquiries, providing triage, routing, and timely updates to stakeholdersMaintain strong knowledge of CyberMarket vendors and offerings to support program operationsGather and synthesize stakeholder feedback, conduct research on vendor solutions and market trends, and maintain accurate data across internal systemsAssist with preparation of program performance reports and dashboardsOwn CyberMarket revenue performance metrics, including contribution to vendor pipeline, influenced bookings, program adoption, and partner expansionLead the development of scalable program processes that enable measurable revenue impact, program efficiency, and improved vendor lifecycle managementManage and execute all aspects of the GovSpend program, including intake workflows, opportunity qualification, partner interface, communication cadences, analytics, and reportingEnsure CyberMarket and GovSpend program activities align with CIS strategic priorities across State, Local, and Education (SLED) entitiesMonitor procurement channels for relevant RFP opportunitiesReview requirements and assess alignment with CIS or vendor capabilitiesCoordinate with subject matter expects (SMEs), vendors, and staff to gather proposal contentPrepare and organize proposal materials and supporting documentsEnsure RFP insights feed into CyberMarket and GovSpend strategy to strengthen vendor alignment and program relevance within the SLED procurement ecosystemOther tasks and responsibilities as assignedWhat You'll NeedBachelor’s degree in IT, Cybersecurity, Business, or related field*5+ years of related experience in program operations, project management, or vendor managementExperience working with or supporting SLED (State, Local, Education) entities, vendor ecosystems, procurement cycles, or government funding structuresAbility to manage documentation, workflows, and structured processesBasic understanding of cybersecurity conceptsComfortable reading technical or RFP documentStrong attention to detail and organizational skillsExperience using Confluence, Salesforce, and Microsoft Office SuiteStrong written and verbal communication skillsCustomer‑service oriented and professional demeanorMust be authorized to work in the United States.It's a Plus If You HaveExperience in cybersecurity program environmentsPrior experience in SLED procurement, SLED vendor programs, state contracting, or grant‑funded environmentsExperience managing revenue‑aligned partner programs or marketplace ecosystemsFamiliarity with project or program management methodologiesStrong analytical and research capabilitiesTrack RFP progress and support post‑submission reviewsExperience with RFP capture, proposal development, or government procurementAdditional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree.At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.Compensation Range$85,000.00 - $148,800.00