Customer Solutions Representative

Description NorDxClerical/Administrative SupportReq #: 72263Summary:The Customer Solutions Representative role handles all incoming calls, identifies client needs and troubleshoots problems to resolution. This role functions as a liaison between all internal and external customers and the clinical laboratory.Required Minimum Knowledge, Skills, and Abilities (KSAs) Education: High school diploma or equivalent preferred. License/Certifications: N/A Experience: Customer Service experience in a health care setting preferred. Additional Skills/Requirements Required: Medical terminology; and computer skills. Additional Skills/Requirements Preferred: N/AHiring Scam AlertMaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to .Additional InformationWith a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.If you have questions about this role, please contact