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Providing technical assistance to federal and state Medicaid stakeholders to support the implementation of data collection, monitoring, and reporting programs Authoring client memos, technical assistance tools, issue briefs, chapters of analytic reports, user manuals, and webinar presentations summarizing findings.
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As a Solution Analyst, you will be responsible for supporting Oracle Cerner ’s internal and external clients by providing outstanding customer service and basic technical support in a Tier 1 call-centered environment.
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5% Provide technical and disaster recovery support for systems software. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
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Documenting Functional Specifications and working closely with the Technical Lead and Senior Business Analysts to support the solution design and ensuring successful implementation of customer requirements.
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L2 Customer Technical Support Analyst - Food & Beverage. Previous technical support or help desk experience. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services.
$21.15 - $42.93 an hourFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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These responsibilities involve vendor management, software upgrades, software installs, server maintenance, and technical support. Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
$23.56 - $48.08 an hourFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Customer Service Analyst/Technical Support – Hospitality Industry Location: On-site position based in Columbia, MD It is a full-time job requiring availability 24 hours a day, including weekends and holidays.
$19.23 - $38.32ExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Experience in customer support/call center environment preferably dealing with PC and application software, mainframe and client server computer systems. Maintain high levels of customer satisfaction, demonstrating commitment to quality, related to operational and technical support of complex products and/or processes of the AgFirst Farm Credit Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately.
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Maintains high levels of customer satisfaction, and demonstrates commitment to quality related to operational and technical support of complex products and/or processes of the Bank. Knowledge of major products and services and has the ability to apply this knowledge appropriately.
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Will train on new business applications and be prepared to support upcoming system implementations. Ability to communicate/interact effectively with customers, users, technical experts, and all levels of management.
ExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Certified Help Desk Professional preferred. Education and/or experience equivalent to an Associate Degree in Business. HIPAA certified preferred.
ExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Learns existing business applications, how they interact with other applications and provides timely support to end users. USC and GC only. Certified Help Desk Professional preferred. Education and/or experience equivalent to an Associate Degree in Business.
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Visa – GC or USC. Rate - $20/hr on c2c all inclusive. Resolves customer/ Association partner inquiries and issues. Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served.
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