Air Freight Supervisor

Air Freight Supervisor - Humble, TXAbout the RoleWe are looking for an experienced Air Freight Supervisor to oversee the day-to-day operations of our air freight department in Humble, TX. You will be responsible for leading a small team of coordinators, ensuring shipments move efficiently, and maintaining high service standards across both import and export.ResponsibilitiesSupervise and support the air freight team on daily export and import operationsOversee the preparation and accuracy of all air freight documentation including AWBs, EEI filings, and customs entriesMonitor shipment performance and address exceptions proactivelyBuild and maintain strong relationships with airlines, handling agents, and customs brokersEnsure compliance with TSA, IATA, and US Customs regulationsManage file costing, billing, and profitability across air freight accountsTrain and develop junior team membersLiaise with sales and customer service to ensure client expectations are metReport on department KPIs and escalate issues where necessaryRequirements3 or more years of air freight forwarding experience, with at least 1 year in a supervisory or senior roleStrong knowledge of US air export and import regulations and documentation requirementsFamiliarity with dangerous goods regulations (IATA DGR certification preferred)Experience with Cargowise or similar freight management systemsBased in or able to commute to Humble, TXStrong leadership and communication skillsWhat's on OfferCompetitive salary based on experienceHealth, dental, and vision benefitsStable, team-oriented environment with room to grow