Sales Assistant - Fashion Industry
Job Summary:
We are looking for a customer-focused Sales Assistant with a positive attitude to support our top-performing account manager in the fashion industry. This in-office position, based in Los Angeles, will involve assisting with daily sales operations, customer communications, wholesale platforms and preparation for trade shows. The ideal candidate will possess strong communication skills, the ability to multitask effectively, and a commitment to contributing to sales growth. Occasional travel and sample deliveries to local vendors will be required.
Key Responsibilities:
Communicate with clients regarding product availability, orders, and shipment status.
Prepare samples for shipment to clients, ensuring all materials are organized and packaged appropriately.
Assist in preparing for client visits, including gathering samples and relevant product information.
Deliver exceptional customer service while managing account needs with professionalism.
Respond to daily phone calls and emails to assist the account manager with orders, inquiries, and concerns.
Maintain and update the customer database to ensure accuracy and completeness.
Collaborate with internal teams (Production, Shipping, E-Commerce, Marketing, etc.) to ensure timely delivery of samples and products.
Ensure high levels of customer satisfaction through effective account management/customer support
Update the sales showroom with current product displays.
Assist in trade show preparations, including packing and unpacking sample lines.
Familiarity with wholesale platforms is essential
Conduction effective cold calls to engage prospects, build rapport, and generate leads
Qualifications:
Strong administrative skills.
Excellent multitasking capabilities.
Strong organizational and problem-solving abilities.
Outstanding written and verbal communication skills.
Ability to thrive in a diverse, team-oriented environment.
Proficiency in Microsoft Outlook, Word, Excel, and Publisher.
Valid driver’s license and reliable transportation for local travel.
Flexibility for occasional travel.
Fluency in Spanish is required.
Job Type: Full-time
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
No nights
Experience:
Administrative experience: 1 year (Required)
Microsoft Word: 1 year (Required)
License/Certification:
Driver's License (Required)
Work Location: In person