Showroom Manager

Showroom ManagerThe OpportunityThis is not a passive management role. You will own the full operation of your showroom — the team, the client experience, the sales results, and the physical space. You will be the standard-setter and the culture carrier for your location, accountable directly to executive leadership for performance across multiple dimensions.The right person for this role gets energy from developing people, holds the line on standards without being told to, and sees the showroom as their own business to grow. If you’ve managed a showroom, retail, or luxury sales environment and you’re ready to step into a role with real ownership and real earning upside, this is it.Key ResponsibilitiesTeam Leadership & Employee ManagementSales Performance & Pipeline ManagementCRM Discipline & Operations ComplianceQuarterly Performance Reviews & Goal SettingCustomer Service ExcellenceShowroom Standards & PresentationExecutive ReportingWho We Are Looking ForRequired Experience5+ years of experience in showroom, retail, or luxury product sales managementDemonstrated track record of leading and developing a sales team of 3 or more peopleExperience managing to revenue targets and holding a team accountable to individual goalsComfortable working in a high-ticket, specification-driven sales environmentProficiency with CRM platforms and a demonstrated ability to enforce process across a teamExperience presenting performance data to senior leadership on a regular cadencePreferred BackgroundBackground in kitchen, bath, appliances, lighting, flooring, or related luxury home productsFamiliarity with the designer, contractor, and builder client segmentsExperience with ERP or showroom management systems (NetSuite experience is a plus)Established relationships within the Houston design and construction communityWhat Success Looks LikeYour team consistently hits their individual targets — and when they don’t, you already know why and what’s being done about itYour showroom floor looks exceptional every day without someone telling you it needs toClients leave your location feeling like they received the best service they’ve ever gottenYour CRM is clean, your pipeline is real, and your monthly report tells a clear storyExecutive leadership hears about problems from you first, not from clients or staffThis Role Is Not a Fit If You…Need a lot of direction to know what to prioritizeAre uncomfortable delivering direct feedback to employeesView process and CRM compliance as optional or administrative burdensPrefer individual selling to building and managing a teamWork Environment & ScheduleFull-time, on-site at your assigned showroom locationProfessional dress code consistent with a luxury retail environmentOccasional attendance at trade events, vendor days, and company meetingsSome travel between showroom locations may be requiredHow to ApplyIf this sounds like the role you’ve been looking for, we want to hear from you. Please submit the following:Your resume highlighting relevant management and sales leadership experienceA brief cover letter (email is fine) describing the team you managed, the results you drove, and why this role is the right next step for youWe review applications on a rolling basis and will be in touch promptly with candidates whose background is a strong match.Baths of AmericaBaths of America is Houston's destination for luxury bath and kitchen products, representing approximately 300 world-class brands including Brizo, Hansgrophe, and many others. Our showrooms span plumbing fixtures, appliances, door hardware, cabinet hardware, and cabinetry-- serving interior designers, builders, contractors, and high-end retail clients across the Houston metro and beyond.We operate multiple showroom locations alongside a full distribution center and one of the largest luxury bath and kitchen e-commerce catalogs in the country. We are growing, family-oriented company that takes pride in our product expertise, client relationships, and exceptional service standards.We are expanding an looking for strong leaders who want to grow with us.