Director of First Impressions

Director of First ImpressionsRDW Financial Group | Indianapolis, INRDW Financial Group is seeking a polished, personable, and highly dependable Director of First Impressions to serve as the first point of contact for clients, prospects, and visitors. This individual will play an important role in shaping the client experience by creating a warm, professional environment while also supporting the daily flow of the office.This position is ideal for someone who is naturally welcoming, detail-oriented, and takes pride in keeping things organized and running smoothly. You will be a key part of the team, helping ensure clients feel valued from the moment they call or walk through the door.Compensation: $18-20/hour + Bonus Comp.Key ResponsibilitiesAnswer incoming calls with professionalism, warmth, and confidenceGreet clients and visitors, creating an exceptional first impression in the officeCoordinate appointments and support overall calendar flowAssist with confirmation calls for workshops, seminars, and eventsProvide administrative support tied to client meetings and advisor workflowsQualificationsStrong phone etiquette and communication skillsCustomer service experience with a professional and friendly approachExcellent interpersonal skills and a polished presenceAbility to learn quickly, follow processes, and adapt in a fast-paced office environmentStrong reliability, punctuality, and attention to detailPreferred BackgroundPrevious reception or administrative experienceExperience in a financial services firm or other professional office settingThis opportunity is a strong fit for someone who enjoys creating a welcoming environment, takes pride in being highly organized, and wants to contribute to a team that values professionalism, service, and relationship-building.