Remote Cloud Support Team Captain

Intermedia Intelligent Communications is seeking a Technical Support Team Captain to manage a remote technical support team. The ideal candidate will possess advanced knowledge of cloud communication services, leadership experience, and strong communication skills. Responsibilities include overseeing daily operations, coaching team members, analyzing support metrics, and collaborating with cross-functional teams. This full-time position offers a salary between $60,000 and $70,000 annually, emphasizing employee development and customer service excellence.#J-18808-Ljbffr