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Proficient in using customer success platforms and CRM tools (e.g., Hubspot, Gainsight). Track and report on key customer success metrics, including NPS, retention rates, and customer satisfaction scores.
$160,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Comfortably conduct discovery to understand customer needs, uncovering upsell opportunities within your account book or flagging risk. Act as the voice of the customer to our internal stakeholders, including flagging and managing risks, advocating for their needs, and ensuring alignment on objectives.
$175,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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This Product Manager will utilize data, analytics, customer and seller surveys to create returns product solutions for our WFS customers while incorporating requirements from internal stakeholders (Logistics, Customer Care, Operations & Finance and Returns Experience) and third-party sellers.
$286,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Customer Success Manager, you have a strong background in advising and guiding clients in using cloud-based technology platforms. 5+ years in a customer-facing role, ideally Support, Customer Success, Business Development, or Account Management.
$95,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Customer Success Manager, while typically not hands on keyboard, is nevertheless a technically savvy individual who is able to break down complex technical concepts to a non-technical audience.
$155,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
$135,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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MyOme, a leader in precision medicine, seeks a passionate, high-energy and strategic-thinking Enterprise Customer Success Manager (CSM) to join our team. A minimum of 7+ years of experience in enterprise-level sales and/or customer success, within the genomics and/or biotechnology industry, is required.
$160,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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Proven experience as a Customer Success Manager or similar role, preferably in the energy, technology, or real estate industry. Position Overview: We are seeking a highly motivated and experienced Customer Success Manager to join our small but mighty team.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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We are seeking an exceptional Senior Manager of Customer Experience (Money Portfolio) who thrives on changing the status quo and is laser-focused on making every experience simple, easy, and intuitive for our customers.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing.
$258,500 a yearFull-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services.
$33 an hourFull-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Our team is seeking a Growth Marketing Manager who is passionate about growth marketing, demand generation, customer lifecycle management, creative, analytics, and driving measurable results through growth initiatives.
$176,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Alexa Customer Journeys team is looking for a Principal Product Manager - Technical with the experience and passion to dive deep and drive impact across the tech, science, design, and stakeholder teams, to invent and and scale identity solutions for Generative AI use cases.
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If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com.
$33.65 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Create intuitive dashboards in Power BI and within the Customer Success Platform. Integrate predictive analytics into the central Customer Success Platform. This is a senior individual contributor role reporting to Vice President - Customer Success Strategy, Operations & Transformation.
$231,220 a yearFull-timeExpandApply NowActive JobUpdated 19 days ago
manager job Title: customer in Stanford, CA
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