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The Small & Medium Business (SMB) Customer Success Manager within our Growth Customer Success team is a hybrid role spanning both customer implementation and longer-term customer success.
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As an Operations Technical Program Manager, you'll work cross-functionally — with other Customer Success teams, with systems and engineering teams, and beyond — to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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Coach and lead a team of up to 7 diverse Mid Market Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals. Design and implement the Mid Market Customer Success strategy and a high-touch customer journey to achieve revenue and non-revenue targets.
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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Prior work experience as a Technical Account Manager or Sales Engineer focused on endpoint protection solutions is desired.
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The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring the timely execution of essential strategic projects for the growing Customer Success team.
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Much of this growth is coming from Klarity's largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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As a Customer Success Manager , you will work closely with our customers to help them reach their goals and realize maximum value from Enable. This salary/OTE range represents the national low and high end of the salary or OTE (Customer Success Manager roles) range for this position and is subject to change at any time.
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We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
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As the trusted advisor and main point of contact for our customers, the Customer Success Directors manage the optimization of shuttle and transit systems, and negotiate contract extensions and expansions.
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Define the technical success plan for each customer, outlining the optimal use of Elastic soutions to achieve their business objectives. By actioning this plan, you will be seen as the trusted advisor, guiding the customer towards achieving their desired outcomes, thereby ensuring their success and satisfaction.
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The APM position requires someone knowledgeable or interested in affordable housing development, and success in the position may lead to Project or Construction Management positions. Job Summary : Under general direction of the Senior Project Manager, the Assistant Project Manager provides substantive project support to the Director of Housing Development, Project and Construction Managers, and will manage basic development projects as needed.
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Provide consultationto participants incollaboration with Housing Navigators,Resident Advocates, Program Manager and Program Coordinator. In partnership with Program Manager, act as an agency liaison with AC Healthcare Services Agency (HCSA) in the use of the CHR. Complete and sign-off on Disability Verifications for Permanent Supportive Housing (PSH), if licensed.
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Full Time] Customer Success Manager at MixRank (United States) | BEAMSTART Jobs Customer Success Manager MixRank United States. More Full Time Jobs Engineering Manager San Francisco.
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Tatari continues to experience tremendous growth and is looking for a Senior Manager, People Operations, to lead its team to success. You will report to SVP, Operations and manage/oversee the day-to-day people operations functions, all initiatives and processes related to recruiting, onboarding, retention, performance management, L&D, DE&I, total rewards and compensation, organizational development, and immigration.
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Gain insights to inform creative and social strategy through customer and social feedback, experimentation, and a strong understanding of our patients. Develop and implement organic marketing campaign strategies, including TikTok/Reels, SEO, and general content marketing.
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Title: customer success manager Company: Jetinsight in San Francisco, CA
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