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It is essential that candidates be customer-focused: our clients nationwide depend on our personable, patient, and courteous software support online and over the phone. Participate in team meetings to advance customer support, software development, and marketing efforts.
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Develop and maintain strategic customer relationships focusing on consistent engagement to support the ongoing needs and objectives of each customer. As the trusted advisor and main point of contact for our customers, the Customer Success Directors manage the optimization of shuttle and transit systems, and negotiate contract extensions and expansions.
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Proven track record (5+ years) in customer support operations or a similar role, with a focus on strategy development, process optimization, and team leadership. The Customer Support Strategy & Operations, Manager Opportunity.
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3+ years of experience in a technical support or customer service environment supporting Mac OS. 3+ years of work experience in first and second level support of systems such as SSO (Okta), GSuite, Atlassian, Slack, MDM (Fleetsmith/Jamf), Zoom, Palo Alto Networks, Global Protect, Meraki.
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The Family Support Specialist is an integral part of our Family Services team, serving infants, toddlers, and preschool-age children and their families at our Bayview location. The Family Support Specialist has an in-depth understanding of the challenges of our families and children, the ability to provide trauma-informed child, individual and family therapy, and the experience to facilitate a range of community and family support services.
$75,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Seneca is hiring a Behavior Support Specialist at Malcolm X Academy Elementary School. Additionally, the Behavior Support Specialist can provide coaching, modeling and development opportunities to school staff.
$28.84 - $31.34Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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CIM is looking for a Director to amplify our impact and spearhead our global thought leadership. Proactively engage with our fintech lending partners to support them in the design, implementation, monitoring and analysis of their impact theses, advance existing impact themes, such as Gender Lens Investing, and construct new impact theses by analyzing and assessing new developments, trends, and opportunities that meet the needs of underserved borrowers.
$150,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We aim to improve food security, increase healthy living habits, practice natural farming techniques, improve the environment, support neighborhood economic opportunity, and increase social connectedness within and between communities of color.
$130,000 - $170,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Director, Scaled Customer Success (San Francisco) Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.
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PRIMARY DUTIES AND RESPONSIBILITIES: The Support Services Manager (SSM) is responsible for developing and overseeing the Support Services program. The Support Services Manager will play a crucial role in leading the Services team in their role in the rent-up and resident-stabilization process for this property.
$86,458.73 - $88,940.8 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responsibilities:We are currently seeking a Director, Drug Metabolism and Pharmacokinetics, who will have scientific oversight of one or more of the small molecule discovery projects and will manage the in vitro and in vivo PK, ADME and bioanalytical assays.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the cross-functional account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deal.
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With the help of developers, create detailed technical documents, prepare deployment runbook, and transfer the knowledge to production support team. Lead, coach and support a team of Client Engineers (onsite and offshore) by building and fostering a high-performance engineering culture, mentoring team members and providing team with the tools and motivation to make things happen.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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They conceptualize novel assay systems for in vitro and in vivo testing of drug candidates and work in close collaboration with our in vitro pharmacology team to design assay cascades in support of drug development.
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Title: director customer support Company: Brondell in San Francisco, CA
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