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Operations Technical Project Manager, Customer Success. As an Operations Technical Program Manager, you'll work cross-functionally — with other Customer Success teams, with systems and engineering teams, and beyond — to build toward the global vision of CS. You will report to a Technical Program Management Lead.
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The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring the timely execution of essential strategic projects for the growing Customer Success team.
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The Strategic Customer Success Manager is tasked with working with our largest customer accounts, and orienting our GTM machine around them to continue to unlock growth at breakneck speeds.
$130,000 - $170,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Prior work experience as a Technical Account Manager or Sales Engineer focused on endpoint protection solutions is desired.
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Much of this growth is coming from Klarity's largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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As a Customer Success Manager , you will work closely with our customers to help them reach their goals and realize maximum value from Enable. This salary/OTE range represents the national low and high end of the salary or OTE (Customer Success Manager roles) range for this position and is subject to change at any time.
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Define the technical success plan for each customer, outlining the optimal use of Elastic solutions to achieve their business objectives. By actioning this plan , you will be seen as the trusted advisor, guiding the customer towards achieving their desired outcomes, thereby ensuring their success and satisfaction.
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We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. 4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
$15.5 - $25 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As the Customer Success Manager, you'll be the main point of contact for our rapidly growing customer base, ensuring customers are delighted with the entire unitQ experience.
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Diplomacy, tact, and poise under pressure when working through customer demands. Has a consistent track record of success leading a team to exceed revenue goals. Sales Manager at AtoB.
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Create technical product requirements, ensuring our systems and technology teams know exactly how to design their solutions to fit the needs of the growing global Customer Success team. You are the point of contact that defines and relays requirements between Customer Success and our technology teams.
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As a key contributor to the financial success of the business, the Tax Manager is critical to ensuring the company is fulfilling its tax compliance obligations in the US, Australia and Internationally.
$142,000 - $212,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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As a Campaign Manager, you will be responsible for planning, executing, and managing marketing campaigns to drive funnel velocity and customer engagement, including ideation, market research, target audience segmentation, ad and creative development and execution (in coordination with the Creative Director), digital marketing campaign performance and tactical recommendations.
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Train and deploy NLP models that understand customer inquiries. The Customer Support Automation team aims to create better-than-human Customer Support Experiences. Providing fast and reliable help whenever the customer needs it is a major component of building that trust.
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Title: customer success manager Company: Anyperk in San Francisco, CA
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