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Software, Information Technology, Financial Services, Technology, Cloud Computing, Cybersecurity, Computer Software, Internet, Information Technology and Services, Computer Networking.
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3-5 years experience in a technical customer-facing role, such as technical account management, solutions engineering, customer success, or consulting, preferably within the technology or SaaS industry.
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1-2 years of B2B SaaS customer success, account management, consulting and/or sales experience. Effectively manage product onboarding and implementation for new customers, conduct online trainings for existing and new customers, respond to questions from customers directly or route questions to appropriate resources for training or support, and support additional projects and tasks related to the broader Customer Success team.
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Be a strategic finance partner to the Customer First executives who are responsible for the Customer Success, Customer Support, Global Services as well as Renewals functions.
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4+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry. We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team.
$200Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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As a key member of our Solutions team, you'll work cross-functionally with Sales, Customer Success, and Product to gain a deep understanding of customer needs and ensure they are realized through your full-stack development expertise.
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As the trusted advisor and main point of contact for our customers, the Customer Success Directors manage the optimization of shuttle and transit systems, and negotiate contract extensions and expansions.
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Job Description: As an Insurance Sales Manager at InsuraTec Services Group, you will be responsible for providing exceptional customer service and sales support to our clients. Insurance, Finance, Financial Services, Technology, Health Insurance, Life Insurance, Property & Casualty Insurance, Data and Analytics, Auto Insurance, Fintech.
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Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.
$120,000 - $162,500 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Nearest Secondary Market: Oakland Director, Customer Success SMB, Paramount Advertising. As the head of Customer Success, you will play a pivotal role in developing and executing strategies to drive customer engagement, loyalty, and advocacy.
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Have 4+ years of experience building B2B or B2C SaaS products, preferably in fintech or the financial services domain assessing risk and detecting fraud at scale. As we pursue that end game, we aim to center our customers in every way — offering them world-class customer experience and building products that work with and around the unique constraints of their daily lives.
$250ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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You’ll partner closely with an Implementation Manager and Strategic Customer Success Manager to streamline our implementation process, improve customer conversion, satisfaction, expansion, and retention.
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5-8 years of experience in financial services marketing, B2B and B2C marketing, payments industry, financial services, and/or consulting with clients that involved launching new brands/products, lead generation, loyalty campaign, new customer acquisition and growing existing customer portfolio.
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3 years of experience in Product Management and/or, sales engineering roles with a complex B2B SaaS product. Experience across the product management lifecycle for enterprise SaaS products.
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Experience in managing identity and access management tools (Okta) and integrating them to critical SaaS tools including, but not limited to, Notion, Slack, Zoom, GitHub, etc. As the team lead of the IT Systems Team, you will motivate and manage a team of IT Systems engineers directly responsible for optimizing and securing our SaaS application portfolio (Okta, Google Workspace, Slack, etc.
$250ExpandApply NowActive JobUpdated 11 days ago
saas financial services customer success jobs Title: account manager in San Francisco, CA
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