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5 years' experience managing a customer service-oriented team in a ServiceNow technological environment or similar technology. Ensures proper coverage and staff scheduling for a Billing (process oriented) Help/Service Desk to ensure all customer requests are handled efficiency and with the appropriate urgency; manages and reports on support SLA’s.
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We are hiring a Field Service Engineer to report to the Director of Customer Success. Gator Bio is looking for a Field Service Engineer to join our team in Palo Alto. ResponsibilitiesPerforming maintenance, troubleshooting, repair, and validation for BLI instrumentation.
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Experience with Service-Oriented Architecture (SOA) applications and cloud-based services, preferably Azure. We are looking for an engineer who is customer-focused with the insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.
$133,600 - $282,200 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Ability to provide excellent customer service. The Service Deli manager is responsible for assigning job tasks, scheduling, enforcing company policy, training, merchandising, planning and monitoring production; satisfying projected sales, ordering merchandise; quality control, and other duties as assigned.
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Minimum 5 years of experience in technical support or customer service role. Previous experience in large medical device field support or customer service strongly preferred.
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Our ideal Customer Engineer is hands-on, collaborative, self-motivated, and innovative. Vianai is looking for an experienced Customer Engineer who will augment our human-centered products through customer interaction and proviging technical workarounds.
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By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry. Glean is looking for a talented Customer Success Manager to join our rapidly expanding, venture-backed startup.
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As a Customer Engineer, you will work with technical Sales teams as a machine learning subject matter expert to differentiate Google Cloud to our customers. Influence the strategy for Google Cloud AI/ML by advocating for enterprise customer requirement and needs.
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As a hands-on technical authority, collaborate with the Service Team to deliver personalized, frictionless solutions that meet the unique needs of each customer. Teaming with Customer Success Executives, Customer Engineers and leadership, strategize and build success plans to unlock customer adoption journeys.
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The Customer Intelligence and AI (CIAI) team is a specialized Data Science unit within Robinhood's Corporate Strategy organization. Our goal is to deepen insights into customer behaviors and satisfaction using data science, machine learning, and AI. We partner with several teams across Robinhood including: Data, Product, Marketing, Eng, Finance, and Research.
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Customer service professionals—don’t pass up this opportunity for a great new job with a global industrial distribution company that combines team leadership with service center operations.
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Be responsible for finance and budgets for Customer Service and Operations Intelligence, automating and decreasing cost where necessary, without sacrificing internal and external customers experience.
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Advanced customer service skills. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications.
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Principal Program Lead - Automotive Digital Customer Interface. Curiosity to understand the automotive customer of the future. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, KODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN. Here in the US, we are blending German engineering with American ingenuity.
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What You'll Do:Leading the development and execution of the Customer Analytics Hub product strategy, to increase the quality and ease of access for internal consumers of customer analytics and insights.
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Title: customer service Company: Remote Career Jobs in Palo Alto, CA
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