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Monitor phone queues and service levels on a real-time basis to identify situations where additional resources may be needed to maintain service levels, consult with call center management to determine the best course of action to fill resource needs/maintain service levels.
$68,970 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Follow-up with the customer when a ship unit arrives to the shop, provide progress repair update and provide customer with any additional service quote. Cold call on all new accounts within the assigned territory to promote equipment, service, parts, aftermarket products, rentals, training, etc.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Automobile Club of Southern California is seeking full-time, motivated Customer Service Representatives to join our Industry Leading Membership Call Center. Prior customer service experience.
$24.2 an hourFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
$16.75 - $22 an hourFull-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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A typical customer service specialist is responsible for determining the client’s issue , offering possible solutions, or providing follow-up as needed. We are looking for a Customer Service Specialist to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
ExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Previous experience in customer service, call center, or hospitality role is a plus. Job Description: As a Call Center Representative, you will be the voice of Malibu Events, providing outstanding customer service and support to our clients and guests.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Qualifications: -Previous experience in sales, customer service, or other related fields -Strong negotiation skills -Ability to build rapport with clients -Excellent written and verbal communication skillsCompensation will match experience & skills.
$27 an hourFull-timeExpandApply NowActive JobUpdated 22 days ago - UpvoteDownvoteShare Job
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Previous experience in the Hospitality Industry or in Customer Service preferred. Call Center Federal Project. Inquiries may come in the form of inbound calls, emails, or faxes. Required: Security Clearance: Active or Interim Secret.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Previous experience in a customer service role. Keep records of all conversations in call center database in a comprehensible way. Communicate with all external service providers, vendors, and carriers to support Preferred Depot.
$41.08 an hourExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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We are seeking a dynamic and experienced Call Center Customer Service Manager to lead our customer service team with passion and professionalism. Minimum of 7+ years of experience in a customer service call center environment.
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Reduces customer call backs by creating a simple, hassle-free interaction for the caller. Participates in technical and customer service skills training to stay aware of current and best practices.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Conduct customer surveys to ascertain level of customer service and product/service satisfaction. Enters sales in computer and follows up on product/service customer issues.
$18 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Manage PBX performance, call volumes, and customer service relations. Occupational Safety & Health and in conjunction with Clinical and Non - Clinical department leaders, plan, develop, initiate and monitor an effective enterprise wide “All- Hazards” Emergency Management program and ensure a timely and customer service friendly PBX/Telecommunications operation for City of Hope.
$81 an hourFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
$188,600 a yearFull-timeExpandApply NowActive JobUpdated Yesterday
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