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Proven track record (5+ years) in customer support operations or a similar role, with a focus on strategy development, process optimization, and team leadership. The Customer Support Strategy & Operations, Manager Opportunity.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the cross-functional account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deal.
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Partner directly with a Cash App customer support team, working closely with operations, engineers, and machine learning. Previous exposure to or interest in customer support problems would be great to have.
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Check out our locations, benefits, and more at Job DescriptionThe Cash App Support organization is growing and we are looking for a Data Scientist (DS) to join the team. In this role, you’ll be embedded in our Support org and work closely with operations and other cross-functional partners to drive meaningful change for how our customers interact with the Support team and resolve issues with their accounts.
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3+ years of experience in software development, Customer Support, technical support, or preferably customer-facing roles. The Developer Support Engineer is an articulate and experienced technical expert (DevOps, Developer Support, SRE, or Software Engineer) who understands and appreciates the challenges developers face integrating multiple services into custom environments.
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IT Operations Manager/ Technology Operations Manager/ IT Supervisor/ IT Service Manager/ IT Support Manager/ IT Service Operations Manager. The IT Supervisor will supervise assigned office(s) IT daily operations, staff, and reporting systems compliance, providing expert level technology customer service, and keeping management apprised of changes.
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Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
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You’ll become an expert on the unique needs of this segment and how to best support them, sharing your insights across teams like Marketing, Product, and the wider Enterprise Customer Success department.
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This role requires the incumbent to also provide administrative, regulatory and policy support across all functional units within the Office of Ethics & Compliance (OEC), as needed. The Senior Ethics & Compliance Specialist/Regulatory Support Manager is a subject matter expert on FDA regulations, the university's policies, processes, and standards.
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Job Description: As an Insurance Sales Manager at InsuraTec Services Group, you will be responsible for providing exceptional customer service and sales support to our clients. Provide outstanding customer service to clients seeking insurance solutions.
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Strategic Partner Manager, Channel Partner, Google Customer Solutions. Manager, Key Accounts Customer Success / CRM. Key Account Manager, SEG & Ingles (Food and Beverage Sales Team) TikTok Shop - Category Manager - Food, Beverage & Health (Key Accounts.
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Coach and lead a team of up to 7 diverse Mid Market Customer Success Managers with responsibility for achieving quarterly and annual retention, expansion, and advocacy goals. Design and implement the Mid Market Customer Success strategy and a high-touch customer journey to achieve revenue and non-revenue targets.
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Develop and maintain strategic customer relationships focusing on consistent engagement to support the ongoing needs and objectives of each customer. As the trusted advisor and main point of contact for our customers, the Customer Success Directors manage the optimization of shuttle and transit systems, and negotiate contract extensions and expansions.
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The Health team’s mission is to create a holistic Cash App experience that fosters the trust, safety, security, and support of our customers and their assets - all while expanding access within the Cash App ecosystem.
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Head Start Program Support Specialist - Region IX page is loaded. Head Start Program Support Specialist - Region IX. Program Support Specialist. to provide ongoing, prompt and accurate programmatic assistance to Head Start (HS) and Early Head Start (EHS) grantees and will support Federal staff with high quality grants management services.
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customer support jobs Title: support Company: Check Go in Oakland, CA
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