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Pitch and demo the Descope platform to leaders & execs focused on Customer Identity Access Management - VP Engineering/CTO, CIO, Head of IT/Security, and Developers. Thousands of developers and hundreds of organizations use Descope to improve user onboarding and retention with passwordless authentication, enhance security with MFA and step-up authentication, and unify identities across customer-facing apps.
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Provide customer support for account administration in cloud-based SaaS applications such as Office 365, Okta, Slack, Jira, Confluence, Zoom and others. Knowledge of ITIL and familiarity with enterprise IT helpdesk ticketing systems such as Jira Service Management and ServiceNOW.
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As a Customer Support Engineer at Hanwha Q CELLS America, you will play an instrumental role in the growth of our business, particularly in the customer service, technical support, field application and customer satisfaction areas.
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Verifies compliance to all DCMA requirements for product delivery; supports DCMA product / process audits as required; coordinates Customer Source Inspection (CSI) and/or Government Source Inspection (GSI) site visits as required per customer contracts.
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Support user acceptance testing for Product Lifecycle Management (PLM), MDM, SAP Enterprise Resource Planning (ERP), SFDC Customer Relationship Management (CRM) enhancements and collaborate with development teams for timely issue resolution.
$148,000 - $230,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Success in working across cross-functional teams with demonstrated ability to work closely with Sales, Customer Success/Support, Product Management, and Marketing teams.
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This position reports to Sr. Director HW Quality and Compliance Engineering and works closely with Hardware Engineering, NPI Product Management, Technical Support Engineering, Global Customer Support, Technical Operations and Supply Chain Management.
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The core service offerings include: Compliance & Security Risk Management, Controls & Compliance Framework, Security Compliance Policies, Charters, & Protocols, Vendor Program & Third-Party Risk Management, Governance, Risk, & Compliance (GRC) Platform, and Security & Compliance Behavior & Culture.
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Cross-functional Collaboration: Foster strong relationships with cross-functional teams, including product management, engineering, sales, and customer support. Partnering with product, engineering, and PR, you will define narratives and go-to-market strategies that resonate with our core audience of video game decision-makers.
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The BHS develops and elevates the b-Helpful colleagues, ensures coverage in line with velocity, drives BOPS and Curbside fill in line with our Ready-On-Time promise, ensures we deliver an outstanding Gift Wrap product, and sets and role models a high expectation in delivering the customer experience with attention to detail, all in support of driving up the Net Promoter Service Score at b-Helpful.
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Properly escalate hardware and software issues to management and product support teams. Work closely with Product Support and R&D to improve our customer solutions.
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The Seasonal Chef Instructor reports to the Resident Chef. Job Duties and ResponsibilitiesModels and directs employees to ensure customer service standards are met. The Seasonal Chef Instructor blends culinary talent and teaching skills to support the Resident Chef in driving business results.
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The Senior/ System PD Engineer works closely with the customers’ engineering team on product development from concept to mass production. Ability to work well in a fast-paced work environment for consumer electronic product development.
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Strong troubleshooting experience in wireless, printing, mobile, VPN, browser-related portals, hardware support and service, AV system support, desktop network troubleshooting. The Desktop Support will assist in meeting the organizations’ IT needs and will be responsible for the day to day operational activities of help desk Support, with general understanding of network administration, server, and systems.
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Evolve Tinder's architecture to support multiple authentication flows and account management. Collaborate with engineers cross-functionally as well as the product and design team(s) to influence the roadmap and product development of Tinder's App and services.
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account management customer service support product to go jobs in Mountain View, CA
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