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To assist, as directed, to train, schedule, support, and monitor the performance of staff for the following departments: Front Desk, PBX, Bell, Valet and Concierge. To maintain awareness of current business level, and to be familiar with all functions and procedures of the PBX, Reservations, Night Audit, Bell, Valet, and Concierge areas, in order to be able to assist, as needed, in these functions.
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From the time our guests arrive, you will be responsible for greeting them, checking them in, accompanying them to their rooms, delivering their luggage, and acting in a concierge role to accommodate special requests, offer suggestions of the “happenings” in the hotel or surrounding area to ensure they enjoy their stay.
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May supervise the front desk reception staff and drivers; maintains a working knowledge of the Security/Door Attendant and Receptionist positions and provides coverage as needed. Maintains extremely high standards of customer service (includes, but not limited to meeting with all new residents and, when appropriate, their family members within 48 hours of arrival to explain concierge services; tracking residents' and family members' concerns and complaints and immediately making department managers aware.
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Coordinates services for residents and their family members (includes, but not limited to dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater and movie tickets, and transportation services; following up after services were rendered to confirm that they were satisfactory.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Will assist the Director of Guest Services and Guest Services Manager to oversee the staff and operations of the Front Desk and Guest Services, to ensure efficient, professional handling of arriving and departing hotel guests.
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Serves as a liaison between the dining room and residents (includes, but not limited to accepting guest meal reservations and communicating these reservations to the dining room manager; making reminder calls to residents who are not in the dining room at their scheduled meal time; maintaining R.S.V.P. lists for community events, family events and holiday meals.
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Ensures front desk work area is kept clean and in an orderly state at all times. Concierge/Building AmbassadorClick Here to Apply OnlineJob Description ESFM We have an opening for a Concierge/Building Ambassador position.
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Updates the daily report and the digital signage when covering the reception desk. Currently, we are hiring a Concierge in our Activities department. Answers and directs all incoming and outgoing radio calls, as needed while covering the reception desk.
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Covers the reception desk during rest and meal periods. May cover the desk during the day as needed. Freedom Village is proud to be a debt free Continuing Care Retirement Community (CCRC) and has been serving seniors in South Orange County, California since 1987.
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Front Desk Agent Job Details Level Experienced Job Location Balboa Bay Resort - Newport Beach, CA Position Type Part Time Education Level Not Specified Salary Range $17.50 Hourly Job Shift Any Job Category Hospitality - Hotel Description Position Summary: Represents the hotel to the guests throughout all stages of the guest's stay.
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Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. Laundry, Staff, AYS and Concierge/Guest Services. CANDIDATE PROFILEEducation and Experience High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
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Preferred previous experience working as a Receptionist/Concierge and/or supervisory role. Answer all phone calls in a professional manner and handling the front desk and all assigned duties.
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TheHouse in Newport Beach, CA is excited to announce the exceptional career opportunity of Concierge. Answers all incoming calls to the guest service desk. Assists guests with various services such as: making dining reservations, ordering flowers wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements.
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Perform night audit duties and adhere / complete Night Audit checklist during the overnight shift. Helping guests with buying tickets to shows, local attractions, making reservations at restaurants, getting a rental car or hailing a taxi.
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