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Serve as the point of contact for escalated CADD support issues in IT Service Management (ITSM). Collaborate with the Project Delivery Office, IT Departments, Core Tech System Administrators, and other corporate Technical Support Representatives.
$63,206.95 - $109,031.98 a yearFull-timeExpandUpdated Today - UpvoteDownvoteShare Job
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Experience with Okta SSO and/or user provisioning, Jira ITSM, and Zendesk is a plus. Knowledge of MDM (i.e. Intune, Jamf, Google MDM) is a plus. Experience with Okta SSO and/or user provisioning, Jira ITSM, and Zendesk is a plus.
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Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Configure, maintain, troubleshoot all technical equipment, including computers (windows, Macs), printers, switches, phones, conference rooms, TVs, and back office system, IT asset management.
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Subject Matter Expertise : Intermediate knowledge of CADD software, especially Bentley and Autodesk applications. Bellevue, WA (Seattle), Lacey, WA (Olympia), Los Angeles, CA (Figueroa Street), Oakland, CA, Salt Lake City, UT, San Diego, CA, Santa Ana, CA (Irvine), Seattle, WA (Downtown.
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Expertise in IT service management (ITSM) frameworks and performance monitoring. Evaluate and implement IT service management (ITSM) frameworks to optimize service delivery and support processes.
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Solid understanding of IT Service Management (ITSM) and best practice frameworks. The role is responsible for technical and process ownership of the Configuration Management Database (CMDB) and its relationship to other functions and departments, and performs the day-to-day delivery of Configuration Management services to the organization taking general direction from the Configuration Management Manager and specific direction from our Configuration Management Consultant to deliver work products that support ongoing configuration management operations.
$105,300 - $128,700 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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SD-Wan, Service Desk (ITSM/ITIL), Project Management. Experience working in an ITSM/ITIL environment. Wireless Infrastructure, Phone Systems, Payment Devices, CCTV/NVR, MS Office, MS Exchange.
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You have a minimum of 7 years of engineering experience with an expertise across the ServiceNow platform (e.g., ITSM, GRC, HAM, ITOM, SecOps) and integration technologies (e.g., Import Set, Flow Designer and IntegrationHub.
$140,995 - $225,592 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Work on ITSM tool - Service Now, Azure DevOps. Work on ITSM tool - Service Now, Azure DevOps. Extensive knowledge of Windows operating systems, as well as SQL Server, Power BI, PowerShell, and Office 365.
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O Successfully completed migrations to SNOW ITSM. ITIL Certification, SNOW and Sailpoint expertise. Absolute must have: Expertise in SNOW and SailPoint. o Successfully completed migrations to SailPoint.
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Utilize the organization's ITSM tool to document service requests and maintain asset inventory. Handle end-user support, including software installation, hardware diagnoses and repair, and configuration.
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Must have prior platform administration and development experience in at least one ITSM tool (ServiceNow etc.) 6-8 years of experience in Atlassian suite: JSM (highly desirable), Jira, Confluence.
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Minimum one year practical experience in Change Control with working knowledge of ITSM Service Now. Minimum one year practical experience in Change Control with working knowledge of ITSM Service Now.
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Understanding of ITIL and ITSM concepts. e Salesforce), Customer Billing and payment applications, Analytics/Big Data, Cloud, SaaS, PaaS and IaaS solutionsProven experience with aligning project solutions to overall corporate enterprise architectureWork and communicate with a wide range of people.
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Infosys is seeking ServiceNow Architect & Lead with experience implementing IT Service Management, Enterprise Service Management, Asset and Configuration Management and having Flow designer, UI Builder, ITSM configuration/customization skillset.
Full-timeExpandApply NowActive JobUpdated 4 days ago
itsm job in Irvine, CA
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