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Lead support for various applications such Enterprise Office 365, Slack, Zoom, MS Teams, Zendesk, JIRA, Parsec, etc. Must have 10+ years of IT experience with 3+ Years in a support Lead or Manager position as a people and technical manager.
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Experience using Zendesk or other ticketing systems. You’ll likely be somewhere between digital music geek and artist manager with wonderfully written communication skills as we support so many artists with so many varied challenges.
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Your dedication to continuous learning and proactive approach to technical support will ensure our customers receive top-notch assistance with Bio-Rad products. As a Technical Support Consultant at Bio-Rad, you will play a pivotal role in delivering exceptional customer service and ensuring satisfaction with our products.
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Communicate effectively with technical and nontechnical users both in person and through Microsoft Teams, email, chat, and our help desk ticketing system, Zendesk. IT Support Specialist.
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Technical Support Specialist. + Offer real-time, "game-day" support for our remote video operators. The Tech Support Specialist is on the front line supporting our clients and videographers to make sure our productions go smoothly.
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Utilize Zendesk ticketing system to respond publicly to tickets and collaborate internally with Product Support and Customer Success team. + Familiarity with team systems a plus, including Zendesk, Slack, Guru, Zoom, Gong, JIRA, Pendo, Salesforce, GSuite, Showpad.
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Familiarity with service desk software such as ZenDesk, Salesforce, or HubSpot. Escalate issues requiring business and/or technical intervention. We aim to support our customers; not to deflect.
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The Benefits Analyst will provide customer service and benefits education through drafting monthly communications, facilitation of wellness events and management of on-site and ZenDesk employee questions.
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As a IT Desktop Support Technician, you will support the technical needs of Employees and ensure that system hardware, operating systems and software systems adhere to our organizational values.
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Bowhead is seeking an IT Support Specialist in San Ysidro, CA to join our team in supporting IT deployment and infrastructure for the Customs & Border Protection contract. UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement.
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Serve as the primary lead for production support, operational support and issue resolution of: HL7 and CCD interfaces in Mirth Connect Middleware layer consisting of Node.js running a load balanced EC2 group Web application layer consisting of Angular and Nginx Postgres database Responsibilities include interacting with external technical vendors, LANES team and LANES clients regularly.
$112,065.2 - $160,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Laundry is looking for passionate and experienced Animation/CG/VFX Technical Directors who have a strong eye for detail, are creative, knowledgeable about multiple pipelines, and want to work at one of the world's best design & animation studios.
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Determines whether adjustments need to be made and confers with technical support staff and vendors as appropriate. Working experience supporting LAMP, confluence, Jira, trac, SVN, GIT, JAMF, Zendesk.
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The main responsibility of a Support Engineer is to help users solve technical challenges and use Mixpanel to make impactful product decisions. The core responsibility of a Support Engineer is to support our customers at every turn in the Mixpanel journey by providing answers to product questions, sharing best practices and debugging technical issues.
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Provide direct support under the Sr. Technical Designer and in collaboration with the Technical Manager to create technical drafting and packages for use as compliance and installation documents for event productions.
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zendesk technical support jobs in Beverly Hills, CA
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