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The Customer Service Representative (“CSR”) is part of the first response team for inbound customer phone calls. Customer service experience desired. Exceptional listening skills with the ability to handle difficult and detailed inbound/outbound calls.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
Part-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Related Experience: Minimum of three years experience in customer service call center environment required. Work within established guidelines in order to achieve the objectives of the service agreement consistent with customer expectations, company policy and profit and quality requirements.
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This position will require excellent communication skills, high level proficiency of computer skills, acute attention to detail with the ability to multi-task and a strong customer service background with experience handling high volume inbound calls from customers.
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The Customer Service Specialist I level is the entry level role in the job family and generally handles the least complex inbound calls; escalates more complex call as appropriate.
Full-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Required to be at workstation to answer calls in an ACD (Automatic Call Distributor) environment, subject to the monitoring of incoming and outgoing ACD calls for quality assurance during those time periods that the Member Service Representative is not scheduled for a break or lunch breaks.
$20 an hourFull-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Assist with customer service including follow up on customer complaints, troubleshooting, distributing product literature and price changes. Training network and distributor sales staff on products, demonstrations, and prospect calls.
$90,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.) 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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2 years of experience in a customer/member service or call center capacity required. Routes escalated calls to the appropriate Member Liaison Specialist, Supervisor or Call Center Manager.
$26.83 an hourExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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The Customer Support Call Quality Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support via the Support Enablement Team. The focus of this role is providing support to the Call Center Managers and Supervisors in the evaluation of calls and call scoring of agents, providing a clear pathway for agents to grow in their consistency, knowledge, and accuracy.
$65,000 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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We are seeking a highly motivated and detail-oriented Call Center Customer Service Assistant to join our team. Job Title: Call Center Customer Service Assistant.
Full-timeExpandApply NowActive JobUpdated 23 days ago - UpvoteDownvoteShare Job
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Insight Global is currently seeking Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you’ll operate within a dynamic call center environment, fielding inbound calls from members.
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Must be able to adapt to a changing environment that focuses on world-class call service. The Customer Service Representative position is responsible for delivering superior customer service in a prompt, professional, and courteous manner to ensure concerns are resolved and customer satisfaction and loyalty are achieved.
Full-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Previous experience in a customer service role. Keep records of all conversations in call center database in a comprehensible way. Manage inbound and outbound phone calls in a timely manner.
$41.08 an hourExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Reduces customer call backs by creating a simple, hassle-free interaction for the caller. Participates in technical and customer service skills training to stay aware of current and best practices.
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