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Collaborate effectively with various parts of the organization, including core account executives, Mulesoft sales, Solutions Desk, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management.
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Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty.
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Triage and resolve Tier 1 and Tier 2 Service Desk issues via our ITSM tool (Jira Service Desk) You'll get competitive perks and benefits , from health & wellness to equity, to help you bring your best self to work.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster.
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BCforward is currently seeking a highly motivated Customer Service Representative/Help Desk Agent Job for an opportunity in for 100% remote! Your primary responsibility will be to investigate, analyze, and address platform questions submitted to the Help Desk.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Be onsite during events in support of overall event management (registration desk, speaker support, hotel/venue management, shipping, production support, etc.) This professional needs to understand strategic business objectives and help translate them into successful event programs with a passion for project management, problem solving and event production.
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We offer assistance in help desk, strategic planning, network support, onboarding/offboarding, systems automation, security, and office moves and buildouts. The CC role is the first line of communication that many clients have with our firm: fielding dozens of inquiries, assigning to the right specialist or colleague, completing items that you can do yourself, enlisting the help of other resources so that you can stretch your skills and learning.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Collaborate with cross-functional partners such as GA, IT help desk, and Security. Provide support to new hires and visitors upon arrival such as seating arrangements, desk phone, mobile phone, if needed; asset acquisitions, request IT assets via GHR for employee.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Works with other campus offices, campus shared services, Bear Buy Help Desk, Conexus, campus procurement buyer, the campus disbursement office, and vendors to ensure completion of all unit purchasing, reconciliation, billing and payments.
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Participates in operations and production architecture planning, including but not limited to Help Desk design, Software Distribution Approach, Change Control Approach, Event Monitoring, and Event Notification.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Provide help desk support, assisting and resolving end user support problems, resolving SD defects (‘break/fix'), analyzing proposed improvements or changes to the ERP SD solution and system.
RemoteExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Supervisory duties for IT Operations & Service Management Team Leaders (ITSM, Knowledge Management, Support/Help Desk Services). Proven track record of using AI to automate IT service desk functions, including ticket routing, incident resolution, and knowledge management.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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OVERVIEW : As an IT Help Desk Support Specialist, your primary responsibility will be to be the first point of contact for our employees seeking technical assistance and support, providing timely and effective solutions to end-user issues and requests, ranging from hardware and software problems to basic network connectivity and account access.
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Serve as 3rd level of escalation help desk support for department software service catalog assigned. Serve as 3rd level of escalation help desk support for department software service catalog assigned.
$112,400 - $168,700Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Front desk staff is expected to uphold the Learning Center mission, be a welcoming face, and help maintain an excellent reputation for our center. Front Desk staff must be full-time students at USF.Front Desk Staff must maintain a 2.5 GPA (cumulative and semester.
$18 an hourPart-timeExpandApply NowActive JobUpdated 5 days ago
help desk jobs in Alameda, CA
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