K.ATS Practice Operations Coordinator

Keystone is a premier economics, technology, and strategy consulting firm built to help companies lead through transformation. As breakthrough innovations reshape industries, redefine competition and change our society, complex and highly competitive ecosystems emerge. Keystone advises technology leaders, Fortune 100 companies, their legal counsel, and governments on business, economic, litigation, and regulatory strategy in relation to these innovations and competitive eco-systems. We operate globally from offices in New York, Boston, San Francisco, Seattle, London, Dubai, and Washington, D.C.About The K.ATS Practice Operations Coordinator RoleWe seek a self-driven individual to join us as our K.ATS Practice Ops Coordinator supporting the leadership of Keystone’s Advanced Technology Services (K.ATS), a pivotal Center of Excellence at Keystone.Keystone has grown substantially each year, and this position is critical to our continued growth as a firm that delivers uncommon service and transformative ideas. You will work directly with the leadership of the firm to creatively solve problems and foster our company’s culture. In this role, you will develop a deep understanding of the working styles of the leadership and provide strategic support in managing projects, priorities and workflows in a fast-paced, high volume, and ever-changing client service environment. This role is ideal for someone who has strong business acumen, is well organized, and can manage multiple projects and stakeholders simultaneously. This role will report to Min Shin, Sr. Director of Practice Operations.Key ResponsibilitiesExecutive & Practice Operations Support Provide administrative and operational support to K.ATS leadership, enabling effective day-to-day execution across the practiceAct as a central point of contact across K.ATS leadership, Foundry groups, and broader firm stakeholders to ensure alignment and follow-throughManage timelines, scheduling, meeting notes, and follow-up tracking for K.ATS operations working groups that are responsible for scaling the center of excellenceOwn the ongoing management of K.ATS KPI dashboards, ensuring data accuracy, timely updates, and clear reporting to leadership; proactively surface insights and flag trends, risks, or performance gaps Meeting & Calendar Management Own end-to-end scheduling and calendar management for K.ATS and Foundry meetings, including weekly, monthly, and leadership forumsCreate, manage, and maintain meeting invitations, agendas, materials, and logistics; proactively adjust invites in response to conflicts or changes in availabilityEnsure consistency and accuracy across all recurring meetings, including cadence, attendees, and documentation Offsites & Events Plan and coordinate team offsites and in-person events, including agenda planning, logistics, vendor coordination, and on-site executionManage timelines, materials, and post-event follow-ups to ensure events run smoothly and deliver on intended objectives Special Initiatives & Internal Engagement Support special initiatives led by K.ATS leadership, including employee gifting, recognition programs, and internal brand-building effortsOwn ordering and inventory management for K.ATS marketing and branded materialsManage timelines, materials, and post-event follow ups to ensure events run smoothly and deliver on intended objectives Tools & Systems Management Support and maintain K.ATS staffing and capacity planning tools, including FloatCreate, maintain, and manage internal databases containing employee and practice-related information, ensuring data accuracy and usabilityManage ad-hoc leadership requests and coordinate with operations, finance, and IT as needed What You’ll Bring1+ year of experience in a highly operational or coordination-heavy role Enthusiastic, team-player who is willing to dive in head-first in a fast-paced environment at a growing firmNatural collaborator, people-person, and effective communicatorAbility to work independently and provide guidance to executive level management across all operational and practice areasExtensive knowledge of Microsoft Office suite; basic knowledge or experience with Customer Relationship Databases and Resource Management/scheduling tools; experience with Salesforce is preferredExcellent written/verbal communication, analytical, problem identification and resolution skillsAbility to handle ad-hoc projects as business requirements emerge and evolveHigh professional and ethical standards for handling confidential and sensitive informationExcellent multi-tasker - organized and deadline oriented and experience with project management a plus In addition to annual salary, we provide an annual discretionary bonus, 401k contribution, and competitive benefits package. Actual Compensation within the range will depend upon the level the individual is hired into based on their skills, experience, and qualifications.Annual Salary Range$60,000—$80,000 USDAt Keystone we believe diversity matters. At every level of our firm, we seek to advance and promote diversity, foster an inclusive culture, and ensure our colleagues have a deep sense of respect and belonging. If you are interested in growing your career with colleagues from varied backgrounds and cultures, consider Keystone.