Office Support Professional

An Audiology practice in Sugar Land, TX is seeking to add an Office Support Professional to our team. We have been helping patients in our community for 20 years and we are passionate about providing both the best hearing healthcare available and the best patient experience possible.We desire someone eager to learn new skills and is passionate about helping people. If you are motivated to go above and beyond, inspired by working with a team, and compelled to do the right thing then our organization is exactly what you’ve been looking for.This position is open for either Full Time or Part Time opportunities. CULTURE, ATTITUDE, and ATTRIBUTES are very important to us so the ideal candidate must be:People-orientedIndependentPatient-centric with great listening skillsAn organized multi-taskerA self-starter who exudes positive energyFriendly & compassionateA dynamic team playerThe following DUTIES & RESPONSIBILITIES are central to the role:Manage patients scheduling and confirming appointmentsInsurance verifications & prior authorizationsMaintain patient records & manage patient chartsExtensive Customer Service utilizing email, phone calls, and in-person interactionsReview insurance benefits with some patientsMay need to do yearly reminder callsLearn and perform new skills as neededComplete any other tasks as assignedTo ensure success candidates should also possess the following EXPERIENCE & SKILLS:Demonstrated experience building strong and positive relationships with patients or customersAn ability to communicate verbally & in writing with utmost clarityProficiency with MS-Office & other software such as ExcelHigh School DiplomaBusiness school or Associate degree preferredWe offer a competitive salary, paid time off including holidays, and Medical InsuranceCandidates must be authorized to work in the US for any employer.We are an Equal Opportunity Employer.