Technical Support Developer
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A company is looking for a Technical Support Developer to troubleshoot software issues and provide technical solutions to end-users.
Key Responsibilities
Investigate, debug, and solve complex application software issues
Review logs, scripts, and code to identify root causes of bugs
Create and maintain technical documentation and knowledge base user guides
Qualifications
2+ years of experience in Technical Support, software engineering, or system administration
Experience in the non-admitted wholesale insurance space and familiarity with related software solutions
Hands-on experience with configurable vendor policy administration systems; experience with C1 or Insurity products preferred
Bachelor's degree in Information Technology, Computer Science, or a related discipline, or equivalent professional experience