Wax Specialist

Position Summary:The Wax Specialist is a licensed service professional who delivers high-quality body hair removal services while creating a warm, comfortable, and welcoming experience for every guest. As an expert in skin and waxing services, the Wax Specialist plays a key role in driving guest retention, product sales, and overall business performance. This role requires a passion for skincare, a commitment to hygiene and safety, and a strong focus on delivering exceptional guest experiences aligned with established standards.Essential Responsibilities and DutiesGuest Experience & Service StandardsGreet every guest with professionalism, warmth, and enthusiasm.Perform waxing services in accordance with established protocols, timing standards, and licensing requirements.Educate guests on post-wax care, product recommendations, service frequency, and package savings opportunities.Build strong relationships with guests to encourage repeat visits.Sales & Goal AchievementConsistently achieve or exceed individual service sales, rebooking, and product sales goals while contributing to overall business performance targets.Leverage product knowledge and consultative selling techniques to enhance guest experience and retention.Maintain strong knowledge of products and service offerings.Recommend and promote appropriate skincare products and service packages.Team Collaboration & CultureSupport team members and contribute to a positive, inclusive work environment.Participate in ongoing training, skill development, and team meetings.Uphold company values and service standards while modeling best practices in guest experience.Hygiene & SafetyAdhere to strict sanitation and hygiene standards to ensure guest and team safety.Maintain a clean, sterile, and organized treatment room at all times.Follow all local and state licensing laws and regulations regarding sanitation, health, and safety.Required Knowledge, Skills, and AbilitiesStrong communication and customer service skillsPassion for beauty, wellness, and skincareEnergetic, positive, and professional demeanorEducation/ExperienceMust hold a current state esthetician or cosmetology licensePrevious waxing experience preferred but not requiredWork Environment and Physical DemandsFlexible schedule, including availability for evenings and weekendsTravel requirements: As requiredThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functionsPowered by JazzHR