Front Desk Staff

About D-BAT NW Arkansas D-BAT NW Arkansas is a premier baseball and softball training facility dedicated to helping athletes of all ages develop their skills in a positive, high-energy environment. We pride ourselves on great customer service, organization, and a love for the game. Position Overview The Front Desk Associate is the first point of contact for our customers and plays a key role in creating a welcoming and professional experience. This position requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities Greet customers, athletes, and parents in a friendly and professional manner Check in customers for lessons, practices, camps, and memberships Answer phones, respond to basic questions, and assist with scheduling Process payments, memberships, and retail sales Maintain cleanliness and organization of the front desk and lobby area Assist with opening and closing duties as assigned Communicate effectively with instructors and management Handle customer concerns professionally and efficiently Qualifications Strong customer service and communication skills Reliable, punctual, and organized Comfortable using computers, POS systems, and scheduling software Ability to multitask and stay calm during busy times Baseball or softball knowledge is a plus, but not required Must be able to work evenings and weekends What We Offer Fun, sports-focused work environment Flexible scheduling Opportunity to work around athletes, coaches, and teams Employee discounts on training and retail Job Type: Part-time Pay: $12.00 per hour Work Location: In person