Help Desk Technician
Occupations:
Computer User Support SpecialistsComputer Network Support SpecialistsNetwork and Computer Systems AdministratorsInstallation, Maintenance, and Repair Workers, All OtherHelpers--Installation, Maintenance, and Repair WorkersIndustries:
Technical and Trade SchoolsOffice Furniture (including Fixtures) ManufacturingEmployment ServicesProfessional and Commercial Equipment and Supplies Merchant WholesalersOther Financial Investment ActivitiesTitle: Help Desk TechnicianLocation: New York, NYPosition Type: ContractCompensationPay Range:$24.50-$35.00 Per HrJob Description:Join our team in New York City as a Help Desk Technician on a contract basis.This role involves being the primary point of contact for technical issues, both remotely and on-site.You'll troubleshoot hardware, software, and network problems, while working with generic technologies.Professionalism and strong communication skills are essential.Key ResponsibilitiesServe as the primary contact for clients with technical issues.Troubleshoot hardware, software, and network problems.Set up new devices and perform routine maintenance tasks.Document work, track issues, and ensure resolution.Escalate complex issues to senior technicians as needed.QualificationsBasic understanding of operating systems and common troubleshooting tools.Strong communication and problem-solving skills.Driver's license and reliable transportation for occasional site visits.Professional attire required; ability to remain focused in a quiet environment.Able to perform tasks such as replacing toner cartridges and assisting with video calls.Core TechnologiesOperating Systems | Office Suites | Troubleshooting ToolsOnboarding ExpectationsLearn more about our Onboarding Process hereEEO StatementLearn more about our EEO policy here#LI-MF1