TSIB Director - SDI & Program Risk

Division:TSIB - Risk Services Project Location(s):Hollywood, FL 33025 USAMinimum Years Experience:12Travel Involved:10-20%Job Type:RegularJob Classification:ExperiencedEducation:Bachelors DegreeJob Family:Insurance and ClaimsCompensation:Salaried Exempt Position Description Turner Construction is one of the largest and most respected construction services companies in North America, delivering more than $20 billion in annual construction across thousands of projects worldwide. Turner Surety & Insurance Brokerage, Inc. (TSIB) serves as the Claims Manager of record for Turner Construction and Flatiron Dragados. Construction risk is core to our platform. We integrate brokerage expertise, construction operations insight, and senior-level claims leadership to protect project economics and enterprise value across complex Subcontractor Default Insurance (SDI) programs. We are seeking a senior-level SDI Claims Director to serve as the enterprise leader for SDI claims across Turner's national portfolio. This individual will direct the strategy, adjudication, and resolution of high-exposure subcontractor default matters while leading and developing a team of SDI claims professionals. This role carries executive visibility and direct impact on loss outcomes, contractor relationships, and overall SDI program performance. Reports to: Vice President of Claims Essential Duties & Responsibilities Enterprise SDI Authority Serve as the senior technical authority for all significant SDI claims across Turner's portfolioLead oversight of complex, high-severity subcontractor default events, including terminations, performance failures, and completion exposuresProtect project economics by driving disciplined, proactive claim strategies aligned with construction operationsStrategic Claim Leadership Direct SDI claims from notice through resolution, including investigation, coverage analysis, mitigation, and recoveryPartner closely with Operations, Legal, and Risk Management to manage default events in real timeEvaluate cost-to-complete exposure, replacement contractor strategy, and schedule impactLead resolution strategies including negotiation, mediation, and litigation where necessaryCoverage & Program Expertise Provide authoritative interpretation of SDI policies, including manuscript forms, endorsements, and program-specific structuresAnalyze coverage triggers, notice requirements, and recovery pathwaysAnticipate and respond to carrier positions and potential coverage disputesCarrier & Market Engagement Serve as primary liaison with SDI carriers and reinsurers on complex and high-value claimsInfluence claim acceptance, reserving posture, and resolution strategyNavigate multi-party dynamics involving carriers, brokers, reinsurers, and project stakeholdersOperational Integration Work directly with project teams during active default scenarios to guide documentation, cost tracking, and recovery positioningEnsure alignment between claims strategy and project execution to minimize disruption and financial exposureProvide real-time advisory support during critical project eventsPortfolio Governance & Insight Establish and maintain consistent SDI claim governance standards across the portfolioEnhance reporting, documentation, and data integrity within RMIS and internal systemsIdentify trends in subcontractor performance, default drivers, and recovery outcomes to inform underwriting and prequalification strategyLeadership & Team Management Lead, mentor, and develop a team of approximately 3-4 SDI claims professionalsProvide direction, prioritization, and oversight of team workload and performanceFoster a collaborative, accountable, and high-performing team environmentElevate technical expertise across the SDI function and support succession planningSkills & Experience 12-15+ years of construction claims experience, with significant exposure to SDI or surety-related claims, Bachelor's Degree required.Demonstrated expertise managing subcontractor default events and complex completion exposuresStrong understanding of:SDI policy structures and claims triggersConstruction contracts and subcontractor risk allocationCost-to-complete analysis and schedule impactsCarrier and reinsurer dynamicsProven leadership experience managing and developing claims professionalsExperience working directly with construction operations teams during active loss eventsProven ability to manage high-stakes, multi-party disputesStrong executive presence with the ability to communicate complex issues clearly and decisivelyAbility to operate independently in high-pressure, high-exposure environmentsPreferred: Background in construction law, surety, or risk managementJD, CPCU, ARM, or equivalent credentialsPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.Turner is an Equal Opportunity Employer -minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.VEVRAA Federal Contractor