Director Of Operations
A high-volume, top-tier New York City real estate team at Douglas Elliman is seeking an experienced Director of Operations to oversee transaction coordination, sales support, and daily in-office operations. This is a senior, hands-on role for someone who thrives in a fast-paced, detail-driven environment and understands the full lifecycle of residential real estate transactions in New York City.This is a full-time, in-office position based in Manhattan.Responsibilities:Transaction Coordination and Deal ManagementOversee all transactions from accepted offer through closing or lease commencementCoordinate with attorneys, managing agents, lenders, title companies, and internal complianceTrack critical dates, contingencies, board packages, approvals, and closing logisticsProactively identify and resolve issues that could delay or derail transactionsMaintain accurate transaction records and reportingSales Support and Agent EnablementSupport agents with listing launches, marketing timelines, and deal executionServe as the point person for agents on operational questions and process flowEnsure listings, contracts, and documentation are accurate, complete, and compliantMaintain consistency and professionalism across all client-facing materialsOffice Operations and Team SupportOversee daily office operations and workflowsCoordinate with marketing, administrative staff, and external vendorsMaintain, enforce, and improve internal systems, checklists, and standard operating proceduresEnsure deadlines are met, and standards are upheld across the teamQualifications:Minimum 5+ years of experience in residential real estate operations, transaction coordination, or sales supportDeep familiarity with NYC real estate transactions, including co-ops, condos, and rentalsStrong understanding of contracts, board packages, compliance, and closing processesHighly organized, detail-oriented, and deadline-drivenConfident communicator able to manage multiple stakeholders professionallyComfortable operating in a fast-paced, high-accountability environmentProficiency with industry-standard real estate tools and platformsAbout Company:Why Join Us?A Leader in NYC Real Estate: Douglas Elliman is the largest real estate brokerage in New York City, and The Rubin Team is one of its top-performing teams.Direct Access & Impact: Work closely with leadership and be deeply involved in the business's daily and long-term success.Culture of Excellence: We value accountability, professionalism, and continuous improvement while supporting one another and celebrating wins.If you're ready to be a key player behind the scenes of a top NYC real estate team and thrive in a role where details matter, we'd love to hear from you. Apply today and start your next chapter.