Operations Coordinator, Logistics Network

Job SummaryThe Operations Coordinator on the Logistics Network Team will play an essential role in the oversight of Flowspace operations in Pennsylvania and New Jersey. This role supports the performance and operations of regional warehouse partners by monitoring SLAs, supporting client communications, and supporting inventory control initiatives. The position requires a daily presence at a partner warehouse in either the Wind Gap, PA or Salunga-Landisville, PA area and regular travel between the two locations.What You'll DoManage relationships with operations personnel.Track performance data and ensure SLAs are being met.Triage and solve escalations promptly and implement solutions quickly.Ensure warehouse partners meet Flowspace quality criteria.Support client communication and requests.Handle some invoice management and creation.Who We're Looking ForAt least 2 years of logistics or supply chain experience.Experience in inventory control, fulfillment operations or account management.Excellent communication, organization, and time-management skills.Critical thinking and problem-solving ability.Strong relationship-management skills.Works efficiently with a sense of urgency.Bonus PointsExperience in a startup environment.Other Helpful Things To KnowMust be based in the Wind Gap, PA or Salunga-Landisville, PA with the ability to travel to the other location and to Edison, NJ.Approximately 20% travel for CSP visits—local & interstate—as well as employee team gatherings, conferences and in-person customer meetings.Must be able to operate traditional office equipment (laptop, keyboard, phone).Must be able to work across multiple teams in a remote setting, across different time zones, within reasonable time frames/expectations.Must be able to manage a variety of virtual technology tools for communication and remote work (GSuite, Slack, Zoom, Miro).CompensationThe base salary range for this role is $65,000–$80,000 per year. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.J-18808-Ljbffr