Client & Operations Coordinator

Client & Operations CoordinatorJennifer Zmuda Photography | Columbus, Ohio Part-Time Contract Role | Approx. 10-20 Flexible Hours/Week $18–$22/hour | Hybrid / Mostly RemoteCompany DescriptionJennifer Zmuda Photography LLC. is led by an Emmy award-winning film director and professional photographer with a passion for storytelling through visual content. The company specializes in photography and video production for a diverse range of clients, from non-profits and small businesses to Fortune 500 companies. Jennifer Zmuda Photography LLC. is renowned for its ability to create compelling visual narratives that resonate with audiences. The company is dedicated to delivering high-quality work tailored to meet the unique needs of each client.Role DescriptionWe’re looking for a highly organized, proactive, solutions-oriented person to help support the operational side of the business and create a smoother, smarter experience for both clients and internal workflows. This role is ideal for someone who enjoys communicating professionally, solving problems, improving systems, and helping creative work happen more efficiently behind the scenes. The ideal person looks beyond individual tasks and understands how all the moving pieces connect. This is an opportunity to gain real experience inside a growing creative business and play a meaningful role in how it operates day-to-day. You’ll work directly with an established team of photographers and filmmakers serving a wide variety of industries and clients throughout Columbus. The role offers flexibility, autonomy, and variety, with the potential to grow in responsibilities, hours, and compensation for the right person.ResponsibilitiesClient Communication & SchedulingRespond to client inquiries and coordinate calls, meetings, and shoot scheduling Follow up with leads and active clients while keeping communication timelines organized Help create a seamless, professional client experience from inquiry through delivery Estimates, Contracts & InvoicingPrepare estimates, proposals, contracts, and invoices using existing templates Track retainers, signed agreements, outstanding balances, and booking details Assist with project tracking and overall booking organizationProject & Production CoordinationOrganize shoot schedules, timelines, logistics, and deliverables Track deadlines and help ensure projects stay on course Anticipate issues and help prevent details from slipping through the cracksOperations & Workflow SupportMaintain organized systems, files, and workflows across the business Manage task organization in ClickUp and assist with payment tracking through Stripe Help improve operational efficiency by identifying opportunities for streamlining and automation The Kind of Person Who Will Thrive HereThis role is best suited for someone who naturally takes ownership and enjoys improving how things function.The ideal candidate:Looks at the big picture, learns quickly, and applies knowledge proactively Anticipates problems before they arise and approaches challenges with resourcefulness and initiative Communicates clearly, follows through reliably, and takes ownership of responsibilities Comfortable with technology, learning new systems, and finding smarter, more efficient ways to workWe’re especially interested in someone curious about using technology and automation tools to reduce repetitive manual work and improve workflows where possible. Experience in photography, video production, creative agencies, events, marketing, or small business operations is a plus, but not required.Software & Platform FamiliarityExperience with the following platforms is helpful (but not every platform is required):Stripe, WordPress, Metricool, ClickUp, Adobe InDesign, CapCut, Canva Position StructureThis role will begin as a part-time independent contractor position.For the right long-term fit, there is potential for the role to evolve into a more permanent position as the business continues to grow.Compensation & Schedule$18–$22/hour depending on experience and fitApproximately 10-20 flexible hours per weekMostly remote with occasional local coordination or in-person support if neededFlexible scheduling during standard business hours preferredTo ApplyPlease send the following information to jobs@jenniferzmuda.com:Your resume with any relevant experience A short note introducing yourself and why this role interests you Your general weekly availability Optional but encouraged: anything that helps us get a feel for you professionally (LinkedIn profile, portfolio, personal website, etc.)  We’re looking for someone dependable, thoughtful, proactive, and excited about helping a creative business run beautifully behind the scenes.