Medical Receptionist

Opportunities with ProHealth Physicians When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Medical Receptionist ProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Medical Receptionist in our growing team. The position is full-time (40 hours/week) Monday - Friday. This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows. May be asked to float to local practices in the region for coverage depending on business need. Schedule: FT, 40 hours, Monday - Friday. Will work an 8-hr shift between the hours of 7:15am - 5:30pm. Schedule will be determined upon hire. Location: 2 Elizabeth St Bethel, CT Internal Medicine Primary Responsibilities:Conduct check-in and check-out process Answer incoming calls and use EHR to document details of patient inquiries Conduct outreach to patients requiring appointments or service follow-up Schedule appointments using standard scheduling protocols Manage administrative in-basket pools and work queues Scan documents into the EHR per standard protocols Balance payments and prepare deposits Protect patients' rights by maintaining confidentiality of medical, personal and financial information Provide coverage at other ProHealth locations on an ad hoc basis Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:High School Diploma/GED (or higher) 1+ years of receptionist or customer service experience Intermediate level of computer proficiency in Microsoft Office Access to reliable transportation and valid US driver's license Preferred Qualifications:Experience working in a primary care setting Experience working with EPIC Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.