DME Sales Tech and Store Operation

DME Sales Tech: You will primarily handle electronic orders for Durable Medical Equipment (DME) as well as greet and help patients that walk in to the store to buy products out of pocket. Patients may also walk in the store to initiate the request of their prescription(s) and required documentations to bill insurance and deliver DME. Primary Store Location for this job: 20 Medical Campus Dr. NW. Ste 102, Supply, NC 28462. Secondary Store Location: 1635 N. Howe St. Ste H, Southport, NC 28461. *Depending on employee availability or other situations, we may ask that you help out in out Southport Store if able.* Store Duties may include but are not limited to: · Greet Patients and answer all telephone calls · Cleaning/repair of returned rental equipment · Keep front showroom (the store) clean and organized · Keep track of inventory, order products, and share information will all necessary parties as applicable · Handle and receive cash or card payments · Document all necessary information as applicable Completing DME Orders: · Keep accurate and up to date notes in Cortex (our EMR) so all CHP parties can help any patient with ease · Check insurance DME eligibility/benefits for patients · Inform patients of possible OOP or COINS % · Obtain all proper documentation for medical necessity when fulfilling orders to be billed to insurance · Correspond with doctor's offices when necessary to obtain medical records or other information · File claims and follow up on insurance payments Common Products we supply: - Therapeutic Shoes for qualifying Diabetic Patients - Compression Garments - Braces and Orthotics - Canes, Crutches, Walkers, and Rollaters Job Types: Full-time, Part-time Pay: $15.00 - $25.00 per hour Work Location: In person