Senior Tech Project Manager – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Vendor Performance Management Lead serves as the vendor‐aligned, centralized point of contact responsible for driving performance outcomes across assigned technology labor vendors. This role is critical to executing the Vendor Performance Management Framework, ensuring vendors adhere to operational expectations, meet performance targets, and support strategic workforce needs across Optum Technology. You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.Primary Responsibilities:Own vendor performance management for assigned IT labor / system integrator vendorsServe as the primary point of contact for vendor performance discussions with both vendor leadership and internal Optum stakeholdersTrack, analyze, and interpret quantitative and qualitative performance metrics against defined targetsPrepare and present executive‐ready dashboards, reports, and visualizations to internal leadership and vendorsLead performance reviews and corrective action discussions, including delivering constructive feedback and enforcing standardsSupport the launch and ongoing maturation of a vendor performance framework, including driving adoption and compliancePartner with cross‐functional functional teams in a matrixed environment to resolve vendor issues and escalationsApply project management skills to keep initiatives, reporting cadences, and framework rollouts on trackRequired Qualifications:Undergraduate degree or equivalent experience2+ years of experience in vendor management or vendor operations, specifically within technology labor, system integrators, or workforce vendorsExperience managing vendors in a large‐scale enterprise environment (multiple vendors and stakeholders)Experience creating, managing, and presenting dashboards, scorecards, or performance reports to senior leadershipExperience managing projects or programs end‐to‐end, including defining scope, tracking progress, managing dependencies, and driving execution in a complex, matrixed organizationSolid understanding of technology labor models, staffing lifecycle, and performance metricsDemonstrated ability to interpret quantitative and qualitative performance data and translate insights into actionProven ability to influence without authority and operate effectively in a complex, matrixed organizationProven solid communication skills with the ability to manage cross‐functional relationshipsProven ability to deliver corrective feedback, manage escalations, and hold external partners accountable to performance standardsDemonstrated ability to use AI‐enabled tools to enhance efficiency and output, including lightweight automation or agent‐based solutionsPreferred Qualifications:Analytical or operational excellence certifications (e.g., Lean, Six Sigma)5+ years of experience in workforce strategy, technology operations, procurement, or delivery leadershipExperience working within large‐scale vendor ecosystems, particularly technology consulting, system integrators, or contingent laborExperience with vendor performance‐governance frameworks, including QBR/EBR cycles or structured vendor review processesExperience supporting or driving organizational change management initiativesWorking knowledge of technology vendor contracts, commercial models, and negotiation considerationsFamiliarity with vendor management tools such as Fieldglass or similar platforms*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far‐reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full‐time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug‐free workplace. Candidates are required to pass a drug test before beginning employment.Change Healthcare#J-18808-Ljbffr