IT Generalist

3dB Labs is seeking a skilled IT Generalist to join our corporate team supporting our growing mission. The ideal candidate is a self-starter with great interpersonal skills with the technical knowledge to go with it. Our work environment is dynamic and fast-paced with a focus on quick-reaction responses to our customers' needs. Our products are technically compelling, operationally relevant, and deployed around the globe.For the IT Generalist role, the major list of duties include:End User SupportMaintain/upgrade computers, peripherals, networking equipment, etcOnboard new employees’ computers and handheld devicesFamiliarize new employees with the following systems: Email (Exchange), OneDrive, InTune, JIRA, web-based timecard system, Ninja1, ticketing system, GITLAB, Mattermost, WiFi, and VPNRespond to ticketsNetworking SupportConfigure devices for appropriate networking permissionsGeneral troubleshooting/maintenanceFamiliarity with Cisco CLI a plusInfrastructure SupportVMware ESXi: assist in creating, configuring, restoring, and migrating VMsCreate and implement backup and disaster recovery strategiesRun cable as neededRequirementsUS Citizen, ability to obtain a US Government Top Secret Clearance5-10 years IT experienceBachelors or Associates degree in IT, Computer Systems, or similarExperience in a Linux and Windows based environmentCurrent or past US security clearance is a major plus3dB's small but growing team enjoys a great work environment, a flat organization without red tape, competitive compensation, and benefits that include:100% coverage of employee and dependent medical, vision, and dentalCoverage of co-pays and deductibles401k, profit sharing of up to 25% of your salaryFlexible hoursBank of holiday and PTO hours3dB Labs is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Powered by JazzHRZU5tzBOEqz