Chief Product & Technology Officer (CPTO) / Head of Product & Technology (Volunteer)

None,DescriptionChief Product & Technology Officer (CPTO) / Head of Product & Technology (Volunteer)Division Leadership | Product, Technology & InnovationOrganization Mentor A Promise (MAP)Reports To CEO / Executive DirectorLocation Remote with NYC-based collaboration as neededType Volunteer (Executive Division Leadership Role)About Mentor A PromiseMentor A Promise (MAP) is a NYC-based nonprofit serving children and youth ages 5–18 experiencing housing instability through mentorship, literacy, social-emotional learning, creative expression, housing innovation, and technology-enabled programs.MAP’s products and technology—digital platforms, curricula, publishing systems, data tools, and special projects—must always serve children first, uphold ethics and dignity, and translate innovation into real-world impact.Role OverviewThe Chief Product & Technology Officer (CPTO) is MAP’s senior leader responsible for the full product and technology portfolio across the organization. This role ensures that all technology, digital products, and innovation initiatives are mission-aligned, ethically grounded, scalable, and operationally sound.The CPTO leads division-wide strategy, sets priorities, oversees budgets and resources, and coordinates work across programs, operations, publishing, research, and special projects. This role serves as a key strategic partner to the CEO / Executive Director and senior leadership team.Division-Wide ResponsibilitiesOwn and steward the entire MAP product and technology portfolioAlign technology strategy with MAP’s mission, ethics, child-safety standards, and long-term impactSet division-wide priorities, roadmaps, and standards for product development and technology useOversee cross-division coordination betweenPrograms & EducationOperations & DataPublishing & MediaResearch & Special ProjectsEnsure responsible, trauma-informed, and privacy-centered technology practicesGuide innovation without burdening staff, volunteers, or communities servedKey ResponsibilitiesProduct & Technology StrategyDefine MAP’s product and technology vision and roadmapEnsure products meet real operational and community needsBalance innovation with usability, accessibility, and sustainabilityGovernance, Ethics & ImpactEnsure all technology aligns with MAP’s ethical frameworks and privacy standardsPartner with Data Governance, Privacy & Digital Trust leadershipEmbed accessibility, equity, and inclusion into product designLeadership & CoordinationLead and support product, technology, and innovation teamsCoordinate priorities, timelines, and dependencies across divisionsSupport clear decision-making and accountabilityBudget & Resource OversightOversee division-level budgets, tools, and resource allocationSupport funding strategy alignment for technology initiativesEnsure efficient, mission-aligned use of resourcesQualificationsSenior experience in product leadership, technology strategy, or digital innovationStrong ability to align technology with mission, ethics, and real-world impactExperience working across multiple teams or divisionsComfort advising executive leadership and shaping strategyStrong systems-thinking, communication, and leadership skillsAlignment with MAP’s mission and dignity-centered valuesPreferred BackgroundsNonprofit, education, civic tech, or social-impact organizationsProduct leadership in mission-driven or regulated environmentsExperience with accessibility, privacy, or youth-centered technologyExperience leading volunteer or hybrid teamsCommitmentVolunteer executive leadership roleApproximately 5–10 hours per weekMinimum 6-month commitment preferredRemote with optional NYC-based collaborationWhat You’ll GainExecutive-level leadership experience across product and technologyDirect influence on MAP’s innovation, systems, and future growthCollaboration with senior leadership, governance, and program teamsProfessional references and recognition for pro bono leadershipThe opportunity to build ethical, mission-first technology at scaleHow To ApplyInterested candidates must apply directly through Idealist and submitResume (required)Cover letter (required) outlining product/technology leadership philosophy and interest in MAP’s missionHelp ensure MAP’s technology serves children, strengthens trust, and advances impact—without losing sight of ethics or humanity.Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.