Aesthetic Sales Consultant & Patient Care Coordinator

We’re a growing med spa located in San Clemente focused on helping clients achieve healthy, radiant skin through a lifestyle-based approach to skincare. Through personalized care, education, and consistency-driven solutions, we help clients build long-term skin health that fits seamlessly into their daily lives. We’re looking for someone who genuinely enjoys guiding clients, building trust, and helping people commit to their skincare journey—while contributing to a high-integrity, team-oriented environment. Key Responsibilities Key Responsibilities Client Consultation & Revenue Growth Conduct thoughtful, educational consultations to recommend services, packages, and memberships aligned with client goals Convert inquiries into booked appointments and long-term treatment plans Drive rebooking, retention, and membership enrollment through trust-based guidance Follow up with clients pre- and post-visit to support continuity of care Sales Performance & Tracking Consistently work toward individual and team sales goals (services, memberships, retail) Track personal performance metrics such as conversion rate, rebooking rate, and revenue per client Provide feedback and insights to leadership on client trends and opportunities Client Experience Excellence Ensure every client interaction reflects our brand standards of care, professionalism, and personalization Collaborate with providers and front desk to ensure seamless handoffs and communication Handle client questions or concerns with empathy and solution-oriented thinking Operational & Team Support Support daily front-desk and sales operations as needed (scheduling, follow-ups, promotions) Maintain accurate client notes and records in our EMR (Boulevard) Follow established SOPs and contribute ideas for improving client flow and experience Our Core Values Integrity & Reliability: You show up on time, follow through, and can be counted on Growth Mindset: You’re open to feedback, eager to learn, and always improving Team-Oriented: You believe strong teams win—and you’re willing to help where needed Excellence in Experience: You care deeply about how clients feel and the quality of service delivered Qualifications 1–2+ years of experience in aesthetic, wellness, hospitality, or retail sales Strong consultative selling skills with a focus on education—not pressure Reliable, organized, and detail-oriented with strong follow-through Comfortable working toward goals and being accountable for results Growth-minded, coachable, and open to feedback Experience with EMR/CRM systems (Boulevard a plus) Flexible availability, including weekends Closely located to San Clemente, CA What We Offer hourly pay + commission Complimentary and discounted treatments Clear growth path as the company expands Supportive, values-driven team culture How to Apply Send your resume and a short message about: Why you’re passionate about skincare How you embody one of our core values We can’t wait to learn about your journey and how you can grow with us! Job Type: Part-time Pay: $20.00 - $25.00 per hour Work Location: In person