Strategic Account Manager

Build the future, spark innovation and align your career with purpose.McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:renewables and energy servicesengineering and designconstruction and facility servicesTo get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?The Opportunity with McKinstryWe are looking for a Strategic Account Manager to join our Service Washington division. This person will lead client growth, retention, and renewal through the delivery of quality, value, relationship building/maintenance, and delivering upon client’s business objectives. Additional responsibilities include:Account ManagementManage, implement and deliver per the agreed upon growth KPI’s.Act as an escalation point for resolving complex customer requirements for assigned accounts.Responsible for the overall financial performance of account.Responsible for all client communications, conflict resolution and compliance on client deliverables.Business DevelopmentLead client growth by identifying and pursuing expansion opportunities for new and existing clients while collaborating with other divisions.Renew and expand services within assigned client base.Identify and acquire new strategic accounts to meet annual sales goalsOperations / Projects ResponsibilityAssists Operations Manager in identifying and implementing tactics to attain team’s and customer’s goals.Assist in, or lead, the design of Service ProjectsOther duties as assigned.What You Need To Succeed At McKinstryBachelor’s degree in business, engineering, construction, management, business administration or a minimum five (5) years customer account management experience.Intermediate working knowledge of Microsoft Word, Excel, Outlook and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus.Demonstrated ability to work with complex, major accounts, with a proven track-record of significant revenue growth, and overall account retention.PeopleFirst BenefitsWhen it comes to the basics, we have you covered:Competitive pay401(k) with employer match and profit-sharing planPaid time off and holidaysComprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximumsPeople come first at McKinstry, and we go beyond the basic benefits with:Family formation benefits, including adoption and IVF assistanceUp to 16 weeks paid parental leaveTransgender inclusive benefitsCommuter benefitsPet insurance“Building Good” paid community service timeLearning and advancement opportunities via McKinstry UniversityMcKinstry Moves onsite gyms or reimbursement for remote workersSee benefit plan documents for complete details.If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.The pay range for this position is $93,600 - $163,400 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role