Professional Organizer

Position: Professional Organizer Location: Napa Valley (on-site, multiple locations) Employment Type: W-2 Employee Compensation: $25–$32/hour, based on experience + mileage reimbursement Schedule: Weekdays, 12-32 hours per week (project based) About Fresh Start Fresh Start is a high-touch home organization, moving support, and private household concierge company serving busy families and individuals navigating meaningful life transitions. Our work is deeply personal. We are invited into people’s homes, lives, and private moments. Trust, discretion, and care are non-negotiable. About the Role This is a hands-on, client-facing role supporting home organization projects, moving services, and ongoing home resets. You will work directly in clients’ homes—sorting, organizing, packing, and setting up systems that make their spaces calmer, more functional, and easier to maintain. This role requires both: Strong organizational thinking (creating logical, sustainable systems) Emotional intelligence (supporting clients through decision-making with patience and care) This is active, physical work that involves lifting, moving items, and traveling between project locations. Success in This Role Looks Like Clients feel calm, supported, and confident during sessions Spaces are completed efficiently and thoughtfully Projects remain organized and on track You take initiative and look for what needs to be done next You learn quickly and apply feedback The Lead Organizer (Makenzie) can gradually step back as trust is built Core Responsibilities In-Home Organizing Sort items into keep, donate, and discard categories Guide clients through decision-making with empathy and clarity Create functional, sustainable organizing systems Maintain clean, organized work areas throughout sessions Leave spaces visually elevated and easy to maintain Project Support (Moving & Downsizing) Assist with packing, unpacking, and full home setup Support donation and disposal processes Work alongside movers and vendors as needed Adapt pace and communication style when working with senior clients Client Experience Maintain a calm, professional, and supportive presence in the home Respect client privacy and handle belongings with care Represent the Fresh Start brand with professionalism and warmth Communicate clearly with the team after each session Light Operational Support Assist with donation drop-offs and supply runs Help maintain organizing tools and materials Support basic project logistics as needed This Role Is Not A remote or administrative position A design-only or styling-only role A fully independent role (training and collaboration are required) Schedule & Work Environment Typical workdays are Tuesday–Thursday, starting around 9:00 AM End times vary by project (half days to full days) Hours fluctuate based on project needs Additional days may be added as the role grows Work takes place in client homes throughout Napa Valley (and occasionally nearby areas) Mileage is reimbursed Qualifications & Requirements Highly organized with strong logical and spatial thinking skills Emotionally intelligent, patient, and compassionate Trustworthy and discreet Strong work ethic and positive, solutions-oriented mindset Ability to lift up to 40 lbs Valid driver’s license and reliable vehicle Professional demeanor and appearance Background check required The Ideal Candidate Takes initiative and looks for what needs to be done next Learns quickly and applies feedback Works efficiently while maintaining high standards Enjoys hands-on, meaningful work Is dependable, detail-oriented, and team-oriented Training & Support You will be fully trained and supported. We provide: Hands-on training during real client projects Clear expectations and guidance Ongoing feedback and collaboration You will also contribute to building systems and processes as the company grows—your input is valued. Growth Opportunity This role has strong potential to grow into a Lead Organizer position for someone who demonstrates: Consistency Leadership Strong client care Initiative and ownership Apply To apply, please email your resume and a brief cover letter to: getstarted@freshstart-organization.com Applications are due by April 1st, 2026 We are building a thoughtful, high-quality team; not just filling a role. If you take pride in helping others feel more at ease in their homes and want to grow with a values-driven company, we would love to hear from you. Pay: $25.00 - $30.11 per hour Benefits: Flexible schedule Application Question(s): Are you comfortable with physical work? Do you have a reliable vehicle? Why are you interested in this role? Ability to Commute: Napa Valley, CA (Required) Work Location: On the road