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Deputy Chief of Retail Operations
Kansas City, KSMarch 20th, 2026
Deputy Chief of Retail OperationsAbout the CompanyAccomplished financial institutionIndustryBankingTypePrivately HeldAbout the RoleThe Company is in search of a Deputy Chief of Retail Operations to join their team. The successful candidate will be responsible for the oversight of retail branch and small business operations, as well as commercial real estate and commercial and industrial loan and deposit lines. This role is pivotal in driving operational process improvements, developing and coaching staff, and ensuring the maintenance and implementation of SOX controls. The Deputy Chief will also support the Chief Operations Officer in managing workload and strategic initiatives. Applicants for this role at the company should have a Bachelor's degree and a minimum of 10 years' experience in banking operations, with a strong background in core system knowledge and experience in operations. The ideal candidate will possess proven leadership, analytical skills, and strategic execution capabilities, and have experience in supporting M&A activities within a large banking environment. This is an exciting opportunity for a seasoned banking professional to make a significant impact on operational excellence and growth within a well-established financial services team.Hiring Manager TitleChief Operations Officer (COO)Travel PercentLess than 10%FunctionsOperations
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