Experienced, Detail-oriented MEDICAL OFFICE MANAGER with MA Roles

Job Description MEDICAL OFFICE MANAGER / CERTIFIED MEDICAL ASSISTANTFull-Time | Elkridge, MD (Just off I-95) | MDVIP Concierge-Style Primary Care PracticeLisa Keithley, MD, LLCABOUT USWe are a thriving, low-volume concierge-style primary care practice offering personalized, unhurried medicine to a close-knit patient panel. Our physician sees 5–10 patients per day, allowing for unhurried appointments, meaningful patient relationships, and a collaborative team environment. We are looking for a motivated, detail-oriented professional to grow with us as a key member joining our close-knit team.THE OPPORTUNITYThis is not your typical medical office job. You will be a vital partner in the day-to-day operations of the practice. If you are someone who takes ownership, thinks ahead, and thrives in a collaborative environment, this role is for you.POSITION SUMMARYThe Medical Office Manager / Certified Medical Assistant will split time between clinical and administrative responsibilities, serving as the operational backbone of the practice. You will work directly alongside the physician to ensure seamless patient care and efficient office management.SCHEDULEMonday – Thursday: 8:00 AM – 4:00 or 5:00 PMFriday: 8:00 AM – 12:00 PMKEY RESPONSIBILITIESClinical:• Perform medical assisting duties including rooming patients, vital signs, and clinical documentation• Conduct phlebotomy, EKGs, and in-office diagnostic testing• Assist with prescription refills and prior authorizations• Provide telephone triage and respond to clinical inquiries• Support care coordination and follow-upAdministrative & Operations:• Manage day-to-day office operations• Handle billing, coding, and claims management• Process payroll• Maintain and optimize the EMR system (Athena)• Support quality metrics reporting, especially related to ACO/value-based care programs (Aledade or any ACO experience a plus)• Manage referrals and insurance authorizations• Maintain compliance with HIPAA, OSHA and all relevant regulations• Order and manage medical and office supplies• Identify opportunities to improve workflows and patient experienceQUALIFICATIONSRequired:• Experienced Medical Office Manager• Experienced Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)• Experience with an EMR system (Athena Health used in office)• Proficiency in medical billing and prior authorizations• Phlebotomy and EKG experience• Strong organizational skills with exceptional attention to detail• Excellent communication and interpersonal skills• Ability to work independently and take initiativePreferred:• Experience with Medicare wellness visits, chronic care management, and preventive care documentation• Experience with an Accountable Care Organization (ACO), particularly Aledade• Familiarity with concierge or MDVIP-style practice model• Knowledge of value-based care quality metricsWHY JOIN US?• Low-volume, unhurried environment — no revolving door of patients• Work directly with a single physician who values your input• Opportunity to grow your role as the practice evolves• Great work-life balance with an early Friday finish• Collaborative, respectful, and supportive work cultureIDEAL CANDIDATEWe are looking for someone who genuinely enjoys connecting with patients and takes pride in delivering outstanding care. The ideal candidate is:• Outgoing and personable – comfortable building rapport with patients of all backgrounds• Inquisitive and proactive – asks questions, thinks critically, and anticipates needs• Detail-oriented – thorough in documentation, medication review, and follow-through• Experienced and confident – brings clinical know-how and works with minimal supervision• A true team player – contributes positively to a small, collaborative practiceTO APPLYPlease send your resume and a brief cover letter. We look forward to finding the right long-term partner for our practice.Company DescriptionWe are a thriving, low-volume concierge-style primary care practice offering personalized, unhurried medicine to a close-knit patient panel. Our physician sees 5–10 patients per day, allowing for unhurried appointments, meaningful patient relationships, and a collaborative team environment. We are looking for a motivated, detail-oriented professional to grow with us as a key member joining our close-knit team.Company DescriptionWe are a thriving, low-volume concierge-style primary care practice offering personalized, unhurried medicine to a close-knit patient panel. Our physician sees 5–10 patients per day, allowing for unhurried appointments, meaningful patient relationships, and a collaborative team environment. We are looking for a motivated, detail-oriented professional to grow with us as a key member joining our close-knit team.