Client Services CoordinatorAtlanta, GA or Remote (USA)

Client Services CoordinatorLocation: Atlanta or Remote USADepartment: Client ServicesReports To: Senior Vice President, Client ServicesJob type: Full Time, ExemptImpiricus is the first and only AI-powered HCP Engagement Engine. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put physician care delivery at the forefront. With our unique frontline access to HCPs, their insights, and clinical expertise, we are committed to providing life science companies with innovative channels and AI technology needed to deliver clear, reliable, and evidence-based resources into the hands of HCPs. Guided by a board of trusted physician advisors, we ensure every message leads to better patient care. Welcome to the future of ethical physician and pharma collaboration!Job SummaryWe are seeking a client services coordinator who will be responsible for supporting multiple CS teams that manage campaigns across varying therapeutic areas and pharmaceutical manufacturers. You'll be day to day support for CS Managers and Associate Directors, managing document creation, tasks across cross functional teams, tracking and creating submission docs as well as attending and keeping track of various trainings.Duties/Responsibilities:Creation of docs from draft to working status including: KOC decks, submission docs, internal status docs and trackers, etcJoin client meetings and status to take comprehensive notes detailing next steps and key takeawaysCreation of submission docs, submitting in Veeva Vault and managing status of jobs / timelineAssist CS and Sales teams in creating mockups of SMS copy based on internal best practices and MLR rulesSupport with tasks needed pre and post-launch including creation of tagging documents for agencies, running of target lists, testing and QA of campaign messaging, and monitoring inbound messages for AE/PQCs, and submitting timely requests for metrics from the data teamWork closely with sales and finance to notify of campaign delays and changes to dates that impact flighting and deliverablesExperience:1-3 year's experience in Pharmaceutical Marketing at an agency or similarVeeva and MLR submission experience is a plus but not requiredAbility to problem solve and perform logical inquiryAbility to work in a fast paced, tight deadline environment, an organized and autonomous workerTravel as much as 1x per quarter for team meetingsBenefits:Full support and career-development opportunities to expand your skills, enhance your expertise, and maximize your potential along your career journey;A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act;Generous Total Rewards Plan including comprehensive healthcare (health, dental, vision), life insurance, unlimited PTO, and 401K matching.Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.