Account Manager - Hair, Skin & Makeup

If you’re passionate about makeup, skincare, and haircare, this could be the perfect opportunity for you!For over 50 years, DIAM has helped the world’s biggest beauty brands shine. We create, develop and install Retail & Merchandising solutions to enhance the consumer’s experience at points of sale. As an end-to-end service provider we are able to facilitate creative and technical design, engineering, prototyping, manufacturing, logistics and installation for retail displays. You can see examples of our work here: https://www.diaminter.com/portfolio/As we expand our U.S. operations, we’re looking for a detail oriented Account Manager to join our team. This person will act as a primary liaison with clients, ensuring their needs are met and expectations exceeded. Day-to-day tasks include managing client relationships, overseeing project timelines, ensuring budget adherence, and coordinating with cross-functional teams such as project managers and production associates. You will be joining a group of industry experts who tailor make retail and merchandising solutions by creating beautiful in-store stories and powerful brand experiences.This is a full-time, in person position. Our offices are located in Hauppauge & Melville, New York.Qualifications, Skills & ResponsibilitiesProven experience in client relationship management, with a strong focus on delivering value and building long-term partnershipsDemonstrated ability to coordinate projects and manage timelines effectively, ensuring on-time and high-quality deliveryExperience managing budgets, with a strong attention to financial oversight and accountabilityExcellent collaboration skills, with the ability to work seamlessly across cross-functional teamsStrong written and verbal communication skills; able to produce clear, concise, and professional business documentationMaintain accurate and well-organized project records within our ERP system (EFACs)Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environmentPrepare and distribute status reports, summarizing key project updates for internal stakeholdersConduct regular project evaluations to identify successes, insights, and opportunities for improvementA strong commitment to delivering exceptional client experiences and satisfactionFluency in English (required). Spanish language skills are highly advantageousExperience within the POS or merchandising industry is considered a plusOn the job training will be provided as required.DIAM is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We welcome and encourage applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, disability, sexual orientation, or any other characteristic protected by law.We believe that diverse perspectives drive innovation and success, and we are dedicated to creating an environment where everyone feels valued, respected, and empowered to thrive.Position Details Full time positionSchedule:8 working hour day shiftMonday to FridayBenefits:Paid time off (PTO)Dental insuranceHealth insuranceVision insurance401(k) matching