InStore Customer Service Representative Healthcare Products
Location: Boynton Beach, FLCompany: Atlantic Healthcare ProductsJob Type: Full-Time / Part-TimeCompetitive Pay + Commission OpportunitiesThis is not a typical customer service role.You will be working directly with customers who often need help urgently — including caregivers and recently discharged patients. This role requires strong communication, organization, and the ability to guide people with confidence.Watch this short video to get a feel for our team and what this role is like:About the RoleWe are seeking a reliable and customer-focused Sales & Service Representative to assist walk-in customers and handle inbound calls for healthcare equipment and services.This is a fast-paced, customer-facing role where professionalism, urgency, and clear communication are essential. You will guide customers toward the right solutions while coordinating with our team to ensure a smooth experience.Key ResponsibilitiesAssist walk-in customers in a professional and welcoming mannerAnswer inbound calls and handle inquiries efficientlyGuide customers to appropriate products based on their needsProcess orders, rentals, and transactions accuratelyCoordinate with delivery and service teamsMaintain organized customer recordsResolve customer concerns calmly and effectivelyWhat We're Looking ForStrong communication skills (in-person and phone)Ability to multitask and stay organizedPositive attitude with a sense of urgencyComfortable guiding conversations (not just taking orders)Reliable and team-orientedThis is a fast-paced role that requires ownership and strong communication. If you prefer strictly transactional customer service roles, this position may not be the right fit.Compensation & BenefitsHourly base pay with performance-based incentives (commission opportunities available)Health, dental, and vision insurance options (full time)Retirement savings planEmployee discounts on productsOpportunities for growth and advancementHow to ApplyIf this sounds like a fit, please submit your application. We look forward to hearing from you.