Chief Operating Officer

TSS - Temporary Staffing + Search provided pay rangeThis range is provided by TSS - Temporary Staffing + Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$300,000.00/yr - $350,000.00/yrTSS is partnering with a prestigious, high-profile law firm to hire a full-time, onsite Chief Operating Officer for a permanent position in NYC, NY.This newly created role reports directly to the CEO and supports the Managing Director. The Chief Operating Officer will lead a team of 85 staff, directly manage 4, and champion operational excellence.KEY RESPONSIBILITIESOversee daily operations across all departments to ensure efficiency, accountability, and adherence to firm protocols.Directly supervise four department heads, maintaining performance standards, deadlines, and firm-wide goals on a weekly, monthly, and annual basis.Manage performance and key performance indicators (KPIs) by enforcing compliance through firm software, conducting audits, workflow assessments, and spot checks to evaluate productivity and process adherence.Provide feedback and implement process improvements to optimize departmental effectiveness.Lead AI integration and technology adoption across departments; research and recommend new productivity tools, supporting staff training and continuing education.Foster a professional, collaborative, and high-performing culture while developing and managing long-term plans for staffing, systems, facilities, and the firm’s strategic calendar.Oversee Human Resources and Office Management functions to ensure seamless coordination and support.Manage office facilities, vendor relationships, maintenance, and landlord communications.Supervise IT and telecom systems to ensure optimal performance and coordinate with vendors effectively.Oversee risk management, including insurance coverage, internal controls, and data security protocols.Maintain compliance by managing corporate filings, licenses, insurance policies, and tax documentation in accordance with regulatory requirements.Track and manage vendor invoices, outside expert/legal costs, and referral fees from partner firms to maintain financial accuracy and accountability.QUALIFICATIONS10+ years in a senior operations or leadership role; law firm experience preferred.Bachelor’s degree in Business Administration, Management, Finance, or a related field (required). MBA preferred.Strong leadership and people management skills.Demonstrated success managing large cross-functional teams and complex projects.Demonstrated success in enforcing KPIs.Decisive and confident, with a bias for action and executive-level decision-making.Excellent written and verbal communication skills.Analytical and data-driven, able to interpret performance metrics and take strategic action.Tech-savvy with a solid understanding of operational systems and digital toolsHands-on, adaptable, and proactive in implementing new systems and approaches.COMPENSATION & BENEFITSThe salary range is $300,000 - $350,000/yr DOE. Health benefits include: Medical, Vision, and Dental, PTO, paid sick leave, paid holidays, 401k with match, commuter benefits, and more!ABOUT USTSS (Temporary Staffing & Search) is a boutique employment agency established in 1999, dedicated to connecting exceptional talent with organizations that are making a difference. Originally founded as Temporary Staffing by Suzanne Ltd., TSS has evolved over the years while maintaining its core belief: that every person has value and deserves to be treated with respect. We are still a woman-owned enterprise, and we continue to nurture the strong personal relationships we've built over the past two decades within our extensive network of job seekers and employers.Seniority levelSeniority levelExecutiveEmployment typeEmployment typeFull-timeJob functionJob functionManagement, Administrative, and Strategy/PlanningIndustriesLaw PracticeReferrals increase your chances of interviewing at TSS - Temporary Staffing + Search by 2xGet notified about new Chief Operating Officer jobs in New York, NY.New York, NY $250,000.00-$300,000.00 1 month agoNew York, NY $200,000.00-$300,000.00 1 week agoAI in Operations Strategy and Transformation Office – AI Program Manager - Vice PresidentVice President, CIO Go-To-Market Industry LeadNew York, NY $273,000.00-$401,660.00 1 week agoSenior Associate, Office of the Chief Executive OfficerChief Executive Officer, Family Legal CareNew York, NY $275,000.00-$350,000.00 1 week agoCorporate / Board Secretary - Assistant Vice President / Vice PresidentNew York, NY $300,000.00-$375,000.00 11 hours agoNew York, NY $210,000.00-$230,000.00 1 week agoVice President, Digital and Restaurant TechnologyIselin, NJ $210,000.00-$230,000.00 4 days agoNew York, NY $295,000.00-$365,000.00 2 months agoNew York City Metropolitan Area 4 days agoVice President, Brooklyn & Queens, Commercial & IndustrialVice President, IT Project Tech Lead - C13 - Jersey CityVice President, Enterprise Master Planning and ConstructionNew York City Metropolitan Area 1 week agoVice President of Events - One Times SquareNew York, NY $150,000.00-$200,000.00 1 day agoVice President, Growth Program ManagementVice President, Strategic Initiatives & Revenue OperationsWe’re unlocking community knowledge in a new way. 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