Senior Manager, Marketing Decisioning

Senior Manager / Director - Marketing DecisioningLocation: Stamford, CT (4-5 days onsite)Relocation: Open to candidates willing to relocateOverviewWe are seeking a senior, business-focused leader to own and scale Pega Customer Decision Hub (CDH) initiatives for Marketing. Pega has recently been stabilized and successfully deployed within Customer Operations for Next Best Action / Next Best Offer, and the Marketing organization is now ready to leverage the platform to automate, optimize, and scale their decisioning and engagement strategies.This role will act as the primary owner and driver of Marketing's Pega decisioning portfolio-partnering closely with Marketing, Customer Operations, Sales, and Retention stakeholders, while working hand-in-hand with an established Pega development team to bring strategy to life.This is a high-visibility role with daily executive interaction, reporting directly into a VP, and is ideal for someone who has led large, consumer-focused Martech or decisioning programs in telecom, financial services, credit, or insurance.Key ResponsibilitiesServe as the primary business owner for Pega CDH initiatives supporting MarketingPartner directly with Marketing, Customer Operations, Sales, and Retention leaders to understand business needs and translate them into actionable decisioning strategiesDefine use cases, roadmaps, and priorities for how Pega can automate and enhance marketing processes across channelsWork closely with a dedicated Pega development team to design, deliver, and launch solutionsOwn the entire portfolio lifecycle, including intake, strategy, roadmap planning, budgeting, execution, and launchDrive multiple initiatives simultaneously, delegating effectively and ensuring alignment across teamsBuild strong, trusted relationships with senior stakeholders and executive leadershipProvide executive-level updates, influence direction, and ensure initiatives deliver measurable business valueHelp shape and scale the team and operating model supporting Marketing decisioning over timeRequired Qualifications10+ years of experience leading large-scale programs, portfolios, or initiatives in a complex enterprise environmentStrong functional / business leadership background (this is not a hands-on technical developer role)Experience in telecom, consumer credit, banking, insurance, or similarly consumer-driven industries where decisioning, offers, and customer choice are criticalStrong background in MarTech, omnichannel engagement, personalization, or decisioning platformsFamiliarity with Pega Decisioning Platform or comparable AI-driven decisioning platforms (e.g., omnichannel decisioning, personalization, or next-best-action tools)Proven ability to own and manage budgets, roadmaps, and delivery independentlyDemonstrated success working cross-functionally and influencing without direct authorityStrong executive presence and comfort engaging daily with VP- and C-level stakeholdersNice to HaveDirect experience with Pega CDH / Next Best ActionExperience launching decisioning platforms specifically within Marketing organizationsPrior leadership roles at companies such as telecom providers, credit card issuers, insurers, or large consumer brandsWhy This RoleOpportunity to own and build a high-impact Marketing decisioning portfolio from the ground upSignificant executive visibility and influenceEstablished, stable Pega platform and development team already in placeClear path to long-term leadership role post-conversionCompetitive contract rate with strong conversion upsideBeacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.BenefitsBeacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.J-18808-Ljbffr