Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Days (Non-Exempt) (Non-Union)

Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Days (Non-Exempt) (Non-Union)Join to apply for the Scheduler - LV Craig Family Medicine Clinic - Full Time 10 Hour Days (Non-Exempt) (Non-Union) role at Keck Medicine of USC.The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception. Responsibilities include answering phones, registering new patients, reviewing referrals, insurance verification, and working with all physicians in the department.The Scheduler is the first point of contact for patients, ensuring a positive customer service experience. Duties include greeting patients, scheduling appointments, confirming details, and handling patient inquiries.Essential DutiesServe as the main point of contact for patients and familiesGreet and check in patients, schedule appointmentsConfirm appointment details with patientsAct as an advocate for patients and the health centerAnswer calls professionally and direct as neededMaintain electronic worklists and handle patient requestsProvide benefit and eligibility informationFollow policies and proceduresPerform care coordination duties as assignedOther duties as assignedRequired QualificationsHigh school diploma or equivalentUnderstanding of medical terminologyAbility to interview patients and interact with staffPreferred QualificationsOne year of customer service experience, preferably in a medical settingRequired Licenses/CertificationsFire Life Safety Training (LA City) within 30 days of hireThe hourly rate range is $17.50 - $27.01. Compensation factors include experience, education, skills, and organizational considerations.Additional InformationSeniority level: Entry levelEmployment type: Full-timeJob function: Healthcare ProviderIndustries: Hospitals and Healthcare #J-18808-Ljbffr