Bakery Manager
Position Summary
The Bakery Manager is responsible for leading all bakery department operations to achieve sales, profitability, quality, and customer satisfaction goals. This role oversees production planning, merchandising, food safety, team development, and operational standards while ensuring compliance with company policies and regulatory requirements.
Key Responsibilities Leadership & Team Development
Lead, coach, and develop bakery associates to deliver high-quality products and exceptional customer service
Create schedules to meet business needs while maintaining labor standards
Train team members on production standards, food safety, and customer engagement
Perform performance management activities, including coaching, feedback, and corrective action
Bakery Operations
Oversee daily production, decorating, baking, and packaging to ensure freshness and quality standards
Ensure accurate forecasting, ordering, and inventory management
Maintain department cleanliness, organization, and equipment standards
Execute company programs, promotions, and merchandising standards
Food Safety & Compliance
Ensure compliance with all food safety, sanitation, and health regulations
Maintain proper labeling, rotation, temperature logs, and documentation
Conduct department audits and address deficiencies promptly
Ensure all associates are trained on food handling and safety procedures
Sales, Margin & Shrink Control
Drive sales through product assortment, presentation, and seasonal execution
Manage shrink, waste, and markdowns in alignment with company expectations
Analyze sales and production data to adjust labor and product mix accordingly
Control department expenses and contribute to overall store financial performance
Customer Experience
Deliver outstanding customer service and resolve escalated customer concerns
Ensure product availability, quality, and visual appeal meet customer expectations
Build customer loyalty through engagement and consistent execution