Claims Representative Senior - Commercial Liability

In this role, you'll investigate and resolve moderate to complex insurance claims in an efficient and accurate manner.This position will be located in our Stevens Point, WI - Division Street; Edwardsville, Il; or Madison, WI office under our hybrid work model.What You'll Do: As a Senior Claims Representative, you'llprovide superior service by conducting prompt claim investigations, which includesevaluating coverage, determining liability, and settlement of damages including those in litigation.In addition, you will: Verify coverages by thoroughly reviewing the policy and interpreting policy terms, conditions, and language, which may require working with coverage counsel.Evaluate complex liability by taking recorded statements from involved parties and witnesses, reviewing police reports, and compiling other pertinent evidence.Analyze all potential exposures, potentially high limit exposures, and resolve claims in the best interest of the insured, claimant, and Sentry.Evaluate physical damages and bodily injury claims, working closely with repair shops, medical providers, automobile appraisers, and/or contractors to facilitate necessary and related services or repair work.Establish timely reserves based on the ongoing liability and damage assessments, negotiating property damage and bodily injury settlements with policyholders, claimants, and attorneys, and other insurance carriers.Manage a case load of litigated and non-litigated automobile, general liability, and product related claims, most of which will be bodily injury files of mid-level severity and complexity. Work with legal counsel and the insured to appropriately review and handle complex time limited demands and the defense of litigated files.Comply with industry regulations, legal requirements, and internal polices through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.Obtain and maintain licenses as required.What it Takes: Bachelor's degree or related experience3+ years of related work experienceThorough claims knowledge of claims and claims processesAbility to review and analyze complex documents, insurance policies, coverages, medical reports, and insurance regulationsAbility to make appropriate claim decisions, prioritize, and manage workloadDemonstrated effective verbal and written communication skillsAbility to handle conflict and negotiate resolutionsTechnology aptitudeWhat You'll Receive: At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive. Sentry is happy to offerflexibilitythrough a scheduled Hybrid work model.Monday and Friday work from homeif you choose to, Tuesday through Thursday you'll work in office.As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry willprovide equipmentfor your home office.Meal Subsidyavailable for associates who report to an office.401(K) plan with a dollar for dollar match on yourfirst eight percent , plus immediate vesting to help strengthen your financial future.Continue your education and career development through Sentry University (SentryU) and utilize ourTuition ReimbursementprogramGenerous Paid-Time Off plan for you to enjoy time out of the office as well asVolunteer-Time offGroup Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellnessbenefitsto encourage a healthy lifestyle.Well-being andEmployee AssistanceprogramsSentry Foundationgift matchingprogram to encourage charitable giving.In the state of Illinois, the annual salary for this position, dependent on qualifications of experience would be between $74,900 - $112,300About Sentry: We take great pride in making Forbes' list of America's Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we're one of the largest and financially strongest mutual insurance companies in the United States. We're rated A+ by A.M. Best, the industry's leading rating authority.Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.Get ready to own your future at Sentry. Opportunities await!Joe Larsen Talent Acquisition Specialist Sr Joe.Larsen@sentry.comEqual Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.